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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,089 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works prefectly…. I can save my photos, play games and Watch my favorites movies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to work with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First acquired via website another PC that did not perform adequately so we brought it to Geek Squad. Agent explained why and helped us get this PC - so much better!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop for zoom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great! Easy setup! It has a HDMI port so we can connect it to a TV for Zoom meetings. We had to turn off s mode for zoom, but it wasn't hard to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP White Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience in the store with a girl who provided a lot of help narrowing down on decision on the purchase of a laptop for my daughter who’s a student in middle school. She was very nice, friendly and knowledgeable. My daughter has no complaint and is really enjoying her laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Laptop is a great value for the price works Fine display is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was available online, and I was able to pick it up in my preferred store within an hour of purchase. Everything went very smoothly and it was a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    work Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Speed is what we need, light and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer working faster for internet and websites

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could use more disc space...But for the price ...excellent and you can get an SD card cheap for lots of extra memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP perfect for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students. I’m not here to compare to a Mac if you want a Mac get one. HP is amazing for students and for first time lap top owners, very user friendly. Has a built in camera. Price point is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value for the cost. If you need to save files you'll want an external way to do that. It does run a little slow sometimes but with the 4GB memory you can't expect much more. It would be great for a high school or college student. It'll work for my small business start up until I can upgrade. Happy with the purchase for now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, good quality and fast, perfect, I love It

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good little computer works well battery life is short and it’s always dead but works for what I have going right now .

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than I expected. But everything else was good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A New Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works amazingly! It was a well needed upgrade to my 13 year old laptop, and I'm able to have something that is much lighter and easier to transport when doing work away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and price thanks Best Buy enjoy my life forever

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer though at times it acts a little slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because it was very affordable and lightweight to run my design Programs for my Laser Printer and CNC Machine in my shop. The one drawback that I discovered is that the keyboard does not light up when working at night, so I have to connect a USB light to cast down onto the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Starting Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to work on, battery life is good and sound is too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing compact laptop. Easy to carry everywhere i go.

    I would recommend this to a friend