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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 6,098 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop Windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with I love HP Products....and I love this particular product....ease of use... and adaptability of service it has for use...I love it ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this computer runs like the memory is full. It is slow and download are only allowable through microsoft; outside downloads are blocked. You cannot change app permissions, nor use an outside antivirus. I bought this for my preschooler - to download homeschool apps, and I wasted money because after I took it out of the box, I let it sit for 3 weeks until it was time to begin... the return period was already expired by this time! The return timing is a money trap! Don't buy this unless you only intend to do that absolute bottom line basics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed my mother.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mother. No complaints from her! She can now get on ancestry and tell me all about how our German family came here from Russia! Lol (true story) Nice little computer, definitely a bargain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy were all great. They really helped me because I am not computer competent. I just know how to turn it on. Then I called tech support and over the phone he helped me adjust some programing. So I would give the staff 5 stars. The computer itself well I may still bring it back. The mouse board thing doesn't always work and requires a heavy finger or thumb to make it click. Then there is all the pop ups, WOW that is all I can say. No computer I have ever owned has done this before. I just bought it to run a particular program that can not be erupted. There is a pop up once or twice a day! Very annoying as then I have to shut everything down and then set up the program again. The computer 1 1/2 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    . Very nice laptop great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop need more memory. I will upgrade this one for another hp!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High School Student Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop, for the needs that it was purchased for. Great buy and find!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed to start school again. I would buy this laptop again. It has all the features I needed and met the specs required by my university and the price definitely helped me make my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Deal for a good laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was used but still worked perfectly fine. I am amazed at how cheaply simple pc laptops are nowadays. All I wanted this for was writing and web browsing and it was perfect for just that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! My kid uses it daily and has nit had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple laptop for basic use. For the price, I can’t complain.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just PERFECT for my wife. She just started working for home and she absolutely loves it! Runs smoothly and effectively.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop. Basic hp nothing fast or fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple and easy to use laptop. Excellent value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Does a wonderful job. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well convenient to take on the road with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT A GAMING COMPUTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter to be able to do school work and small browsing. Perfect for that with its price, but this is by no means a cheap computer to do games on. NOT A GAMING COMPUTER lol. Price is right for what it is used for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to start off with and doesn’t hurt your budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE THIS LIL GUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to take to and from school since my original laptop was trying to give out! I love this thing! And for the price, it really does well! It gets the job done, has a great battery life, and it's small and comfortable to carry around!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop for the money that it cost .I have not had any problems with it and it is faster than i expected it to be .Thanks

    I would recommend this to a friend