Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,098 reviews
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for my school and searched for days. Then I started searching at Best Buy. I found the perfect one. It works well as it is a refurbished one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around ….

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and even better price …. I couldn’t be more happy…..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best hp laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best computer i've ever had it worked for me when i first started school

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Pain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how this thing has so many great reviews. The first thing I did after unboxing this thing and powering on was go to the default browser, Microsoft Edge. The browser was immediately unresponsive and I had to quit it. A few more attempts and I gave up on Edge for Chrome. Installing Chrome was a nightmare because I had to download the installer through Edge which crashed multiple times as I attempted to download Chrome. Once I finally downloaded Chrome, I opened a window and was greeted by yet another unresponsive page. Maybe I'm just used to more expensive machines, but this thing has the computing power of a toaster. I guess I should not have expected much from a sub $200 laptop, but the reviews led me astray here. If it cannot handle basic browsing straight out of the box, what is going to happen down the road when I have 10 chrome tabs open? Everything about this machine is slow. I do like the design and weight though. Returning immediately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Not a bad system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little system for programming routers. I need to add memory to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great! I would definitely recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift for the price. Bought it for my daughter in laws birthday and it was perfect for what she needed it for.. grocery shopping etc. nice little computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked great for my grandson’s online classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great price and value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! works great as a backup laptop. i bought because i needed a non-work laptop and im not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products long term battery storage is to carry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i've had is the fact that google chrome could not be used on this computer. using google chrome slows the computer but when using internet explorer is a lot faster, which makes not sense. Loved the color and the size, perfect for fitting in a backpack or school bag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Everything I wanted in a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy for Work.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for work. I bought this laptop for an intern who joined my business. It's simple enough to use easily and does all the functions needed for day-to-day tasks. The white color is also really pretty and stands out nicely!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer started off fine but now it’s moving slow and I haven’t had it long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greta Computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, I use it everyday for my photography

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop now for several weeks, primary for college. It’s been perfect and has everything I need for a pretty decent price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother. She uses it a few times a week and loves it. It is simple to set up and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    AVOID THIS PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS LAPTOP. It doesn't run even at a moderate speed. I couldn't get it to run Google Chrome without crashing, and even then I had to jump through hoops to get it to let me download and install a browser that wasn't Edge. On top of that, EDGE CRASHES TOO! It's a trash computer and it's not even worth the $200 I paid for it. It needs 8GB AT LEAST to run decently. It's awful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    windows 11

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect size for my home office desk , great sales price, and has all the programs that I needed to upgrade from Windows 10 to Windows 11

    I would recommend this to a friend