Customer Ratings & Reviews

I needed a laptop for my school and searched for days. Then I started searching at Best Buy. I found the perfect one. It works well as it is a refurbished one.

This was the best computer i've ever had it worked for me when i first started school

Lightweight and easy to function!! Battery is great!

This computer works great! I would definitely recommend this computer.

So far this has worked great for my grandson’s online classes

Love this computer. Everything I wanted in a computer.

Very good computer, I use it everyday for my photography

Great value! works great as a backup laptop. i bought because i needed a non-work laptop and im not disappointed!

I'm not sure how this thing has so many great reviews. The first thing I did after unboxing this thing and powering on was go to the default browser, Microsoft Edge. The browser was immediately unresponsive and I had to quit it. A few more attempts and I gave up on Edge for Chrome. Installing Chrome was a nightmare because I had to download the installer through Edge which crashed multiple times as I attempted to download Chrome. Once I finally downloaded Chrome, I opened a window and was greeted by yet another unresponsive page. Maybe I'm just used to more expensive machines, but this thing has the computing power of a toaster. I guess I should not have expected much from a sub $200 laptop, but the reviews led me astray here. If it cannot handle basic browsing straight out of the box, what is going to happen down the road when I have 10 chrome tabs open? Everything about this machine is slow. I do like the design and weight though. Returning immediately.

Problems in the beginning with freezing so I’m not sure how I feel about it. I am not 100% happy with the battery life. It’s o.k. so far I guess.

Awesome laptop. Loved how less expensive it is and light weight

Nice gift for the price. Bought it for my daughter in laws birthday and it was perfect for what she needed it for.. grocery shopping etc. nice little computer for the price.

Not a bad little system for programming routers. I need to add memory to the system.

The only issue i've had is the fact that google chrome could not be used on this computer. using google chrome slows the computer but when using internet explorer is a lot faster, which makes not sense. Loved the color and the size, perfect for fitting in a backpack or school bag.

I get a lot of pop ups and it’s slow even though I have high speed internet. I don’t like the set up. I can’t maneuver through without stall. I don’t get it. I use a computer at work everyday and this works nothing like that.

Great purchase for work. I bought this laptop for an intern who joined my business. It's simple enough to use easily and does all the functions needed for day-to-day tasks. The white color is also really pretty and stands out nicely!

I’ve been using this laptop now for several weeks, primary for college. It’s been perfect and has everything I need for a pretty decent price. Definitely recommend.

So far so good. Our needs are pretty minimal (security camera remote viewing), but working well. Can't beat the price!

It was the perfect size for my home office desk , great sales price, and has all the programs that I needed to upgrade from Windows 10 to Windows 11

Needed a laptop for my son to use for school. Always have great experience with HP and this was no different.