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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,091 reviews
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is inexpensive which is good. I bought it to take a test which allowed me to use the internet, that was a mistake. So slow. Sooooo slow. Maybe good for writing a novel if you have another computer that does your research. But honestly, just spend the $300 extra and get something half decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer for the price. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Carlos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is incredible, it meets my requirements, it is an excellent brand and I will continue buying new HP products.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DISGUSTED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in July2023 as a back-up work computer. Used less than ten hours, mostly setting up and loading my work files, etc. It has been stored in my bedroom when not in use. Looks as new as when I first bought it, but now it won't start up. Plugged it in to charge it and the charging light does not turn on. HP makes all these recommendations, but nothing works. $200 paperweight. HP, never again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for school i really recommend for students

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely affordable laptop. I use this mainly for my small business, checking emails and surfing the internet. I love how lightweight and portable it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you’re looking for the basic…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PC. What else is there to say. I can tell you that it is the basic level anyone would ever want. I bought it to run one program and print labels. That’s about all it can handle at one time. The trackpad clicks loudly and feels cheap.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop just wish I would have gotten one a little bigger

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Fits my needs and the price is right.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough for the price, keyboard feels a little cheap but it’s fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. Bought it for college class work and it does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought for simple work from home job and it’s not enough memory although it says it has the space. System moves slow for all tasks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, it just takes forever to cut on. The computer moves kind of slow all so.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop at a great price. It does not handle graphic intense programs, but does well with the general things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use it for my college classes today. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everything that I need to do!! Very lightweight and portable! Wonderful choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use a program and alter my vehicle. I also use it when I cycle on my indoor trainer. It it lite, most likely since it doesn’t have much inside.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Absolutely LOVE this Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE This laptop! Easy to use, lightweight, Perfect size! I will purchase again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and was not set up for a printer even though it was the same brand. Had to get Microsoft assistance and it took them about 30 minutes before it started working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great wfh laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a laptop to work from home on short notice! This is a fairly priced laptop that gets the job done! It’s very easy to use.

    I would recommend this to a friend