Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,091 reviews
  • Rated 5 out of 5 stars

    HO Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it for doing our billing and watching movies loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and was shocked at how fast it was ready to be picked up. Laptop is perfect for what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect last minute purchase after spilling acetone on my last PC. Very affordable and seems like a long lasting laptop for my college career.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Daughter needed Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to use for school, she absolutely loved the color and you can never go wrong with an HP

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is small but mighty! Easy set up, fast speed. Convenient and easy to use. Display is perfect size!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great I love it it works fast the windows open and close fast the battery lasts for a long time

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Extremely Disappointing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan and supporter of HP products over the years, but unfortunately, this is one purchase I greatly regret. I bought this as a computer for my parents to do the occasional basic web browsing and printing from time to time, but sadly, this computer doesn't even have adequate power for that. I know it is a very inexpensive computer with very basic specs, but even opening up Microsoft Edge can take upwards of 10 minutes some days. How about installing Norton Internet Security? That whole process took me an hour to download and install that. Perhaps we got a lemon? I really don't know, but what I do know is this computer has been an absolute nightmare for my parents to use and they dread every time they have to turn it on and attempt to go on the internet. My E-Machines computer from 20 years ago with 256mb of ram and dial up internet honestly performed better. I really wish I could return this item or exchange it for something better. I would urge anyone considering this computer to do themselves a favor and explore other options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst of HP.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and (my fault for thinking it was enough for a couple of games) the emmc storage drive is way too small for windows 11. Put in a few maintenance programs and now there is only 10gb left .Not sure if I can get one game in for my grandson to play with. HP should get slapped for even thinking of releasing a computer that is that bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best i choose for college i was looking for something that didnt cost so much becuase i was just using it for school but turns out its i great i use it for work as well now

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My new HP laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my new laptop. It was so easy to set up and get started, that I was shocked. It is easy to use and understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good purchase. Worth the money. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. It does everything that I need it to do. Great computer for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid and simple

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for non high demanding computer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful computer for the price. It does its job.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Cute for everyday, Not for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little laptop if you just need to do everyday tasks. However, I bought this for my daughter who wanted to play an online game. She complained that it was too lagging for her, so it's going back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Am I bluer than this thing?

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for emergency when didn’t have the funds. Machine looks nice; especially in blue. Performance is lackluster and runs slow even with super fast connection. Wouldn’t buy again or recommend. Saving up to replace with something better. Disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not tech savy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it next day.didn't think i would b able 2 use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rev.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly loved the laptop. I bought it for my niece, and she loves it so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice in a crunch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a needed purchase as my old laptop had crumbled. I like the lightweight design and color. I also like the feel of the keyboard and that it came with free word subscription. However, the processor is slow at times and I'd rather have another search engine other than ms edge.

    I would recommend this to a friend