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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,098 reviews
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use a program and alter my vehicle. I also use it when I cycle on my indoor trainer. It it lite, most likely since it doesn’t have much inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and was not set up for a printer even though it was the same brand. Had to get Microsoft assistance and it took them about 30 minutes before it started working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great wfh laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a laptop to work from home on short notice! This is a fairly priced laptop that gets the job done! It’s very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect last minute purchase after spilling acetone on my last PC. Very affordable and seems like a long lasting laptop for my college career.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and was shocked at how fast it was ready to be picked up. Laptop is perfect for what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HO Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it for doing our billing and watching movies loves it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DISGUSTED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in July2023 as a back-up work computer. Used less than ten hours, mostly setting up and loading my work files, etc. It has been stored in my bedroom when not in use. Looks as new as when I first bought it, but now it won't start up. Plugged it in to charge it and the charging light does not turn on. HP makes all these recommendations, but nothing works. $200 paperweight. HP, never again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Daughter needed Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to use for school, she absolutely loved the color and you can never go wrong with an HP

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought for simple work from home job and it’s not enough memory although it says it has the space. System moves slow for all tasks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is small but mighty! Easy set up, fast speed. Convenient and easy to use. Display is perfect size!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Extremely Disappointing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan and supporter of HP products over the years, but unfortunately, this is one purchase I greatly regret. I bought this as a computer for my parents to do the occasional basic web browsing and printing from time to time, but sadly, this computer doesn't even have adequate power for that. I know it is a very inexpensive computer with very basic specs, but even opening up Microsoft Edge can take upwards of 10 minutes some days. How about installing Norton Internet Security? That whole process took me an hour to download and install that. Perhaps we got a lemon? I really don't know, but what I do know is this computer has been an absolute nightmare for my parents to use and they dread every time they have to turn it on and attempt to go on the internet. My E-Machines computer from 20 years ago with 256mb of ram and dial up internet honestly performed better. I really wish I could return this item or exchange it for something better. I would urge anyone considering this computer to do themselves a favor and explore other options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best i choose for college i was looking for something that didnt cost so much becuase i was just using it for school but turns out its i great i use it for work as well now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great I love it it works fast the windows open and close fast the battery lasts for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good purchase. Worth the money. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My new HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my new laptop. It was so easy to set up and get started, that I was shocked. It is easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid and simple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for non high demanding computer work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, it just takes forever to cut on. The computer moves kind of slow all so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. It does everything that I need it to do. Great computer for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use it for my college classes today. I love it

    I would recommend this to a friend