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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,099 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    D.bird

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop to have smooth easy & very light & not a type of person that uses my laptop alot just for certain things that I am looking for but I am glad that I made this choice with HP awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice in a crunch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a needed purchase as my old laptop had crumbled. I like the lightweight design and color. I also like the feel of the keyboard and that it came with free word subscription. However, the processor is slow at times and I'd rather have another search engine other than ms edge.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Laptop HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible display. Works for general computer use. Very light weight

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and reliable. It has done well running my zoom courses and it hasn't failed when it comes to streaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! We bought one and loved it and my husband wanted one for work, so we bought him one also! Great for work, home, and students!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    School computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I purchased this computer for online classes and it works great. Didnt need anything fancy and this does everything i meed it to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for a teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 16 year old niece and she loves it. It runs pretty fast and was easy to set up. For the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rev.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly loved the laptop. I bought it for my niece, and she loves it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks good and it does well for my basic internet activities. I was also able to install and run seamlessly simple software programming applications. I bought it because I didn't want to risk my MacBook by installing 3rd party applications. The office subscription really gives this product better value than the other alternatives... I would only recommend basic internet activities since the processor is not good enough to handle hefty tasks. But since I knew that no disappointment there...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Starter Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for a starter laptop for my teenage daughter for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra! Extra! Best buy app is helpful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find the information i needed about me account within moments of logging in. Also easy to find products and whether they are in stock nearby.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, it just takes forever to cut on. The computer moves kind of slow all so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but short term

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set. Memberships. Filled the memory too quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use it for my college classes today. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I brought it for my 8 year old daughter. The only disadvantage is that some apps were not compatible for download. I wanted her to be able to download Messenger for kids so that she could video chat with her father and I but it said the system wasn’t compatible. Other than that it’s okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous item. Perfect size for on the go with great memory. I love the sleek modern style and all of the features. absolutely fantastic! Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my daily browsing checking my email streaming movies playing game and etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Little Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate for most daily tasks with no issues. I would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Bang for the Buck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this computer for a special project, so I was looking for cheap. Great quality for price but pretty slow and some tech issues arose.

    I would recommend this to a friend