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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 6,098 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not on computer all the time just check my email store picture and check my stocks. Works great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect laptop for the buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value. Have not had any issues with this laptop. Just use it for personal use, email, browsing, etc. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    School laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a Windows computer for school. It works well and setting it up was pretty easy. Getting it updated was the most time consuming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very slow, and it's almost impossible to use Discord voice channels. But it does do what I want most of the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for daily use! Only for YouTube and games.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer for one of our field inspectors. He was very pleased with its performance. The purchase itself was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I recommend it 100%. item with long battery life and good data capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for when my college semester starts and I LOVE the look! It was exactly what I was looking for, cute and works wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very simple laptop at a good price. Sadly, it was a little too simple for what I was used to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. You need the mouse. It looks good and is lightweight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly used for light work such as document writing and web browsing. It handles those functions very well. I paired it with a 256GB MicroSD and it's a complete package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy got it for my daughter for school. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Hp Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was the best thing I got, and on top of that the packaging will nice and neat. I mean like when I seen it I was so happy because last time I had bought a laptop it wasn’t on Best Buy. My package came iffy I didn’t like it And I have a few scratches on my old laptop but this laptop that I got none of that I had no problems with it at all will buy again .

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Budget Computer - Not Much

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget computer but limited for new technology. Great for email and general web surfing, strangles with too many tabs/items open.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop!! Easy to use, efficient for what i need when it comes to teams meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what I needed for work street for online bill pay and came at a fair price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    X-mas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop but not so good for downloading additional apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Music Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my 13 year old grandson...he loves it. He's starting to create his own beats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop DELL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's fair enough for the price. I would recommend it only for office work basic purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good price !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price ! Best Buy is best for buy buy buy ....

    I would recommend this to a friend