Customer Ratings & Reviews

This is a nice, compact HP laptop. Only 14" - so smaller than a 17" that I prefer to use - but it's lightweight and really served it's purpose for working while traveling. The BOX contained the laptop and power supply ... that's it! Things have certainly changed over the years! The initial turn-on / setup was easy but took over 2 hours! I didn't like getting a brand new laptop from HP and then have to spend the next 1 1/2 hours WAITING for Windows 11 to update. Really? This came directly from the manufacturer and should have had the latest updates to WIN11 already installed. I don't like Microsoft taking over my computers and forcing Windows/etc. updates. It's MY computer and they always screw something up or install "new features" that i don't care about nor want .... like Co-Pilot! I always prefer numeric keypads since I enter lots of numbers for the work I do, and not having a numeric keypad makes my work time longer. The one thing I really liked was the keyboard; it has a "nice feel" ... hard to explain, but it made typing easier. The keyboard is laid out differently than the other laptop and desktop I use, so I found myself having to "hunt" for keys. At least with a WHITE keyboard it was easy to find those oddball keys that you need in normal use. Processor speed was good and I didn't experience having to wait for applications to load ... it was all rather quick. Internet speed was good too! The laptop had enough connectors for USB, etc. I would recommend this HP 14" LAPTOP to anyone needing an inexpensive, lightweight computer to travel with. Now if I could elmininate some of the stuff I carry in my laptop bag while traveling....

Wish the keyboard was lighted and the display screen was touch screen.

Good quality computer for what I need to use it for

Good for general and she. Not the fastest computer though.

I haven’t even had the laptop for a month and it will not cut back on. Screens blinks every time I hit the power button. Not a good laptop!

When I got this computer there wasn't much on the website describing what it was. I was able to get it and test it for a couple days. I will say that it took almost 2 weeks of constant fiddling with it for it to complete all the updates, get signed into all of the accounts that were important, and get it up and running. I originally got this computer for my son, unfortunately he isn't able to use it because it is not a touch screen, And for some of his school projects, it's much easier with a touch screen. I honestly didn't know they made laptops that are not touch screen...but I found it!! When he does use it, He's having a lot of issues using it. I honestly would return it if I could. It's pretty slow, and every update takes multiple hours. Other than that, it's a really beautiful white color, it does everything you need and HP to do. And it's the perfect size to work with or travel with. If you are looking for a cheap computer that will do the bare minimum, this is the one.

I've used this laptop for maybe a total of 10 hours and the screen has stayed black the last hour of it. Its been so slow as well. I thought it might be my internet connection, but my 9 year old laptop had no issue when I tested that one out.

Just bought it for 2 weeks, it keeps asking you to restart. And finally it totally down for itself

Audio issues immediately, blue line down the left side of the screen within the first week.

I really do not know, I was in the store and wanted a white one, this was blue

I only had this laptop for a month and it’s already acting crazy it cut off and won’t cut back on at all it’s definitely a waste of money yes very affordable price but the quality is very poor so if you’re looking into buying one of these laptops don’t even waste your money or time

It’s very slow don’t buy it it’s not worth it pay a little bit more and get a better quality the downloading watching YouTube or zoom very slow

computer is ok do not like win11 should have opted for 10

This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

I wanted to run this laptop through its paces before I sat down to review it. I even let my mom test it out for a couple days. That said, this laptop “may” be good for senior citizens for some general web browsing but I would not wish this unit on students though. 4gb of RAM on a Windows PC is crawling. Using this laptop with this configuration really limits you to Chromebook functionality, and aside from web browsing and Word processing, your utility will be very limited. The display on this laptop is dull and very difficult to read. This is not a Chromebook and therefore should not act like a Chromebook. This is a Windows PC and you should be able to expect higher productivity. The build quality is flimsy and just a step above cardboard. The keyboard flexes when you type on it, the mouse pad is mechanical, and you feel it through every interaction. I would say that the price is its saving grace, but you can get a very functional and capable Chromebook that can do more than this Windows PC can.

worked only a couple days! dead. avoid this item

The worst laptop and I can’t even return it. I wasted money on this laptop and now have to you buy another one

It keeps coming on and shutting off. I’ve tried to call someone and am still waiting on a return call.

wayyyy toooo slow. couldnt even get into setupp of this thing horrible!!!

The laptop glitches and I am not able to retrieve my work from it