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Customer Ratings & Reviews

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$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2474 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,474 reviews
  • Rated 5 out of 5 stars

    B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. Easy to use !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift recipient was excited to receive it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A good simple HP laptop that does daily tasks well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my review of this HP Burst laptop. It is a great basic laptop. The out-of-box experience was really good, after a sign-in of my Microsoft account and a few Windows 11 updates, it was up and running with no issues. The performance is just ok, it is not a high performance laptop that you would play graphic intensive games on. This HP laptop will do all of your everyday basic computing needs. I had no problems with Facebook, X, Instagram, Gmail, Youtube, etc. The battery life was really good and would last longer with the battery saver mode that is available. The 4GB of memory isn't really enough nowadays and I did notice Windows 11 slowing down when having multiple tabs open in Edge, Chrome, or Brave. The 64GB of onboard storage is also on the small side. But, for what this laptop is being marketed towards, it will be fine and an external SSD are getting cheaper all the time. I really wish that HP would have decided to use the now standard USB C charger for this laptop instead of what it has. I was surprised to see the SD card slot on the side, it also has HDMI, 2 USB A ports, A USB C port, and a headphone port. The onboard Bluetooth worked well in my testing. The camera was good, but for some reason, it was not working with the Windows Hello feature. This is a good basic laptop that will do what most people need to do, just don't expect it to be a gaming laptop. I really like it and it will be travelling with me daily as it is lightweight and works well for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect i think I’m getting another one for my self ,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY slow Immediately returned for a MacBook It connected to my internet but still took forever to load the web page. And no it’s not my internet as the MacBook I bought an hr later worked perfectly. So did my old and cheap Lenovo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended cheap laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price, very light and portable,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    D. Thomas

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to place an order, the call has been disconnected twice, with no return call. I am not satisfied at all. I also tried to price match, unable to do that as well, not allowing the price match to go through online. I am very very, dissatified with Best Buy Today.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT A GOOD BUDGET MODEL....!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RETURNED MINE AFTER A FEW DAYS TRYOUT....!!! VERY CHEAPLY MADE, THE SCREEN IS BAD, VERY DIRECTIONAL TO GET THE BEST VIEW, PLUS TOO REFLECTIVE....!!! I KNOW ITS A BUDGET LAPTOP BUT HP CAN DO A BETTER JOB. I ENEDED UP GETTING THE NEW LENOVO SLIM CHROMEBOOK ON SALE, A NIGHT AND DAY DIFFERENCE FROM THE HP.....!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in preparation for going back to college. I started school two weeks ago. After using this laptop for two weeks it just stopped working. I never took it anywhere, have barely anything downloaded on it, it just stopped working one day. The screen flashes white and shuts off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it for my computer class , awesome for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool but nothing special

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to use for my online classes. It was affordable and if it lasts me until next December it will have served its purpose. It doesn't have a bunch of bells and whistles but for the price, it is a pretty good laptop. It can be slow to load things at times but other than that it works great. It's lightweight which makes it easy for me to carry around when I travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for a laptop used for school......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, lightweight. Rose Gold color is beautiful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for personal use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little slow but fully functional. Not lots of work. Would even work for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful size beautiful color and great price better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to set up and use and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought for my granddaughter for Christmas she’s pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty decent laptop is you're mainly just using a web browser. You can still download some applications and have some files/photos saved but it'll start to affect performance and speed as it does only have 4GB of space. I will say the battery life is pretty good, although I don't really use applications like I did on previous laptops so that may have something to do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no complaints here!!! Best laptop ever love HP laptops

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So not cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really my cup of tea, barely any memory, slow processor, slow to come on and load even websites. Would not recommend

    No, I would not recommend this to a friend