Customer Ratings & Reviews
- Model:
- 394515-01
- SKU:
- 6504485
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Ball Animal 3 Extra Upright Vacuum with 5 accessories for its strong suction, overall performance, and effectiveness in removing pet hair. Many appreciate its ease of use, powerful motor, and useful attachments, as well as its long cord. However, some customers find the vacuum to be heavy and noisy. A few customers also mentioned the product is pricey.
This summary was generated by AI based on customer reviews.
Dyson Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum, it picks up the courses dog hair. With having an Akita its well worth the money.
I would recommend this to a friendIt’s another vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great vacuum. Really dislike how the head/brush roller always seem to click out.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .We are sorry to hear this. Please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.
Best wishes,
Amanda
Dyson Customer Support
- Cons mentioned:Weight
This is a BEAST
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a BEAST of an ANIMAL Dyson Animal 3 has got it right this can deep clean the carpet or other floors. With 5 attachments runs on a roller ball and is bagless. I have an older vacuum and a smart vacuum they don't clean like this. I have a light shaggy carpet and this has brought it back to the fluffy way we bought it. I run the smart vacuum about 3 time a week and this Animal was getting a deep clean even after i ran my other vacuum. The Dyson is heavy there is some effort is using the vacuum on the carpet but the end result is worth it. you can see the Difference in the carpet. The 5 attachment are great they even have a dog brush witch is very helpful. Another is what they call a Tangle-Free Turbine Tool I have not seen this before but it runs great on the couches Keeps the microfiber clean. Also gets all the hair off of it. There is a long wand with the ability to use the bush that is attached to it clean the corners or hard to reach spots. Also a stairs tool witch is always great to have i don't need to lug ths up and down my stairs it is heavy. Its nice not to have to have a bag just open the trash and pop open the bottom of the dirt trap and that's it. the hose on this is a little stiff hope it gets a little better with time. The bad part is you can only put 1 tool on this you have to put the others away i would like to have them all when I'm cleaning instead of going back to get what i need. I has 3 levels for the head of the vacuum to adjust for what area your cleaning. The colors are nice this isn't very big so it wont take up a lot of space. The power cord is 35ft long that works just great. Overall this is a great vacuum i will enjoy seeing my carpet as fluffy as when i had it installed.
I would recommend this to a friend Best vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roller appears to be mush nicer no hair to untangle. Vacuum power is unbelievable.
I would recommend this to a friendTrash Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst vacuum I've ever used. Unless you're wanting traction for your back or shoulder surgery, dont get this vacuum. Handle is wobbly, and not strong enough for vacuum. Hose is ridiculously hard to use.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience that you have faced with your machine. We absolutely understand your discontentment. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best vacuum in the world!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Dyson quality and function. The self cleaning feature is a wonderful bonus!
I would recommend this to a friendGreat vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive vacuum but worth every penny. Dyson is a cut above other brand vacuums.
I would recommend this to a friendDoes not work on rugs.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Dyson and it was wonderful. This was not. I had to return it. It really only worked on hard floor surfaces. I could not vacuum rugs.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad quality it stoped working less than a month
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Great vacuum!! Buy heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have cats, so it is amazing for pet hair. Plus doesnt collect in brush !
I would recommend this to a friendTHE BEST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect vaccum cleaner ever i had . Easy , light weight and works great
I would recommend this to a friendBuy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums on the market. Dyson technology never disappoints
I would recommend this to a friend10/10 for pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, simple design and good mechanics for a vacuum.
I would recommend this to a friendGreat Vaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality movie, and awesome service from my best buy!!
I would recommend this to a friendBroke down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd one I've had in a year. If this one breaks I'll try a different brand.
I would recommend this to a friendBetter than DC17
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than DC17 so far. Less maneuverable than DC17.
I would recommend this to a friendwaste of money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst vacuum I have ever bought. I wish I bought the the extended coverage to return it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing problems with your Dyson Ball Animal 3. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Summer
Dyson Customer Support
- Cons mentioned:Weight
Tube is too small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is too heavy to moved around, the tube is too small, I need to pull everything around is not convenient just for the reason but it works good
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry that you've found the Ball Animal 3 to be disappointing, thus far in your use. It is a heavier, full-size vacuum so it does have a bit more weight to it. We'd be happy to go over your machine more in-depth with you, or help with any other questions you may have. Feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for 2 weeks and stopped working. I just to buy the DD33 those are the best unfortunately they don't made it anymore.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and when I got it home and had it assembled it does not work. It cuts off after it gets a few minutes.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry that you are having an issue with your Dyson Ball Animal 3 Extra Upright Vacuum. We would value the opportunity to ensure that your unit is performing as designed and get this resolved for you.
Please feel free to email us at askdysonUS@dyson.com as we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer