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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,089 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Beautifully, Super Jealous.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was for my mom to do college work with, it still works absolutely wonderful for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine with two draw backs. Because everything is the same color it makes reading the keys difficult, depending on the lighting. The other is that it doesn't want to pair with my older printer for full function. I can't scan with it. It tells me there are no drivers for my printer. I can print and copy, just not scan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch screen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen laptop was purchased from 2023 and I haven't experienced any issues. I used it for personal and work related task and it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these for our boys in middle school. They have been really good, no complaints so far,they are not the lightest but still good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student Loves his HP!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this computer since 2023.. We got it for my son that went to college.. Still using it and grateful to have it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Graduation Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as a graduation gift for my granddaughter. She will use it in school this fall and for her graphic drawing display. According to her it is just what she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a desperate need of a computer for a class i had to take. With my Mac lab top that went out on me I had to get something quick. So far, I love it. Did not realize it was touch screen. But overall, it fits my needs. I did have to spend a fortune on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had HP laptops, so far this one has been great. The ease of use is one thing I love and the quality of the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the price, i mean you get what your paying for. If you just need something to get things done that you can't on a smartphone, this'll do it. Love the size of the screen and keyboard, and can't forget it's touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect laptop for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and love the touch screen, was packaged well and not long to go thru the set up, not a big gamer or downloader of things so perfect laptop to replace my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Plenty of space. Touch screen works well. Fast. Easy. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cheap laptop that i use frequently and plus it came with a bunch of free stuff

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the best computer every. My son has the older version but I just had to buy the touch screen. I have nothing but good things to say. A MUST buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, great price and very convenient. The screen is ideal for school and paying bills. Very satisfied, that I’ve now bought 2 of these laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New laptop for old folks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to transition from an 8 year old Toshiba laptop to the HP laptop. We're in our 70's and 80's so change is often times difficult. Not with this new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop. I have one like it for myself. And decided to get my wife one. It allows her to do a lot of personal business and school work 5 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My HP-15.6 Touch Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My touch screen laptop is great! Even though it was an open item, It's been working flawlessly . I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    What a JOY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new HP laptop! It's just what I need to complete my daily tasks as well as stream my favorite movies. I'm so pleased with it's performance. Thanks Best Buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick purchase and item was just what I wanted. The laptop was perfect for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Sale Price a Winner”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sale price was the key to purchasing this item for my grandson. He needed a computer for school.

    I would recommend this to a friend