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Customer Ratings & Reviews

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$77.99
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Comp. Value: $279.99

Customer reviews

Rating 4.6 out of 5 stars with 2132 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 40mm BT favorably for its ease of use, numerous features, and stylish design, with many appreciating its comfortable size. However, a significant drawback reported by users is the battery life, which is considered insufficient by many. Other less frequently cited concerns include the absence of a rotating bezel from previous models and limitations with the ECG functionality for non-Samsung phone users. The watch's sleep and step tracking capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,132 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the watch over all! But you NEED a compatible phone (Samsung) to get its full potential. The watch is a little heavy for the wrist especially if you plan on sleeping wearing it the entire night. For future, Samsung should consider making it lighter and sleeker.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery not so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That olny thing is that battery life is to short i used every day i need to charge daily

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Adriana, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Let us know if you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach back out to us. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. The watch was delivered on time and when expected. The contents of the package were in excellent condition. The watch works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Watch 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a step tracker and EKG measurement. Does both well. I especially like that it sends the EKG to my Samsung phone, where I can save it as a PDF to show my doctor. I haven't activated it to take calls, but it does show notifications of my phone activity. Also keeps time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connects to my phone well through the booth tube with no issue. I like that there are more options for the face so I change it as much as I like. And the battery life seems to last most of the day, which is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch if you want a smaller bezel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife purchased this and love the ROUND face. She was a former Apple watch user. This is the SAME size screen as the PRO.. The bezels are smaller. Great battery life and durability. Buy a glass screen protector from amazon. Lots of accessories for cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more breakouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch meets all expectations. Better yet i have not had a skin reaction to this watch like i have with many others. I was hesitant in my purchase because of this but i am in love with it. The features are nice and it's even waterproof!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pristine Open box Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with an open box watch, bestbuy always delivers it with in a good condition for the price paid. Looking new. Always check for the open box ones.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Blkbay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch and size. However, the battery life is disappointing. I have to recharge every 2 days. This first Samsung watch. I had fitbits, Sense, whose battery lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't Use without Galaxy Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted this watch, reviews and sales person said it can be used without phone. Maybe true, BUT CAN'T SET UP WITHOUT GALAXY PHONE. Returned it. Still paying off my iPhone. Went with Apple Watch. Should be able to use without phone, would have been happy using it free standing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Watch 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this upgrade from my Samsung 2 watch. I love that it no longer have the bezel and have a more screen visibility. The watch band is very comfy. The battery life is good as well. I would recommend this product 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have a watch again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch was purchased "open box." Works well with no scratches or defects. I'm still having trouble with the notifications. I have everything selected to receive notifications when my phone is not in use, but I find the watch does not always get notifications from text messages or calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first samsung watch. I love everything about it. So i cant give like great review but i had it for a year so i recommend you get a screen protector that protects the metal so it won't get scratches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a switch from my fitbit versa 2. I like it, but im not sure which is the better product. This watch has more "phone" features, such as better texting, recieving calls, etc. Fitbit has better features for health, like sleep quality. I dont think this watch counts my steps accurately, but I love its GPS capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, i guess. gave to mother for birthday. she happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ever smart watch & I'm loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to get a smart watch and I wanted something that would work with my samsung phone. This watch has great battery life it lasts me the entire day with no problems, I can do phone calls with it and the sound quality is good. It's just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over 50 hrs on a charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get just over 50hrs on a charge, using the about 8 of the apps running (steps, time, fluid, continuous pulse, sleep, calendar (with appointment notifications), weather, workous, ECG, BMI, alarms, dual time)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch! The display is bright and easy to read. The information and notifications are amazing! I left my phone in the car and as I walked away it notified me immediately and saved me the inconvenience of retrieving it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! The battery last so much longer than the active 2 I just replaced. Just wish Nike and Samsung would come to some agreement so I could add the Nike app to my watch for these fitness challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying my watch for a few weeks now and I truly love it. Battery isnt running sown as fast but personally i dont make phone calla through it. But i do receive a lot of texts. Overall the usage and all is great.

    I would recommend this to a friend