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Customer reviews

Rating 4.4 out of 5 stars with 732 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Inspiron 3511's touchscreen, ease of use, performance, and price. Many appreciate its lightweight design and the speed provided by the solid-state drive. However, some users have noted that the battery life could be improved, and a few have reported issues with the hinge. Concerns were also raised regarding the operating system by a small number of customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 732 reviews
  • Rated 1 out of 5 stars

    Do not buy at Bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very high. Same laptop cost 300 at micro center. Bestbuy is cheating customers without price matching.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Bbrkreview,

      Thank you for taking the time to leave us a review of your Inspiron 3511. We are sorry to hear that you are not completely satisfied with the price of your device. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 2 out of 5 stars

    Memory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to add more memory. It is good if you want to do small jobs.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi JohnH,

      Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that your device did not have the memory availability that you expected. We have noted the details of your statement and will use them to improve current and future products. In the meantime, if you need further assistance, I have provided the toll-free number and chat link below for your convenience.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Regards,
      Summer@Dell Dell

  • Rated 2 out of 5 stars

    poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works confusing gets too hot for lap other than that not bad

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey GeraldC,
      Thank you for taking the time to leave us a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with your device overheating. That is not the type of feedback we like to hear from our customers. I have provided troubleshooting steps below to assist in resolving your issue.
      Here are the steps to troubleshoot your heating issue:
      1. Update the system BIOS.
      2. Configure Alienware Command Center.
      • Open Alienware Command Center
      • Set the Active System Theme - Thermal as Performance Mode
      3. When the system boots up, using the preinstalled software Dell SupportAssist run the stress test.
      • Dell SupportAssist > Hardware Checkup > CPU > CPU stress test
      4. Launch the Alienware Command Center, go to Fusion, and monitor the CPU frequency.
      • The CPU peak temperature should be less than or equal to (≤) 100 ℃
      • When under high stress, the system average temperature can be expected to be less than (≤) 100 ℃
      • Note: The CPU average temperature can be expected to reach 95 ℃ under cool mode for the Alienware m15, m17, and x17 systems
      Resolving a high temperature or overheating issue: https://dell.to/3F25rqN

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.
      Sincerely,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    Hard Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. I would not recommend this product alt all

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Mollie,

      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3511. We are sorry that you are not completely satisfied with the quality of your device. That is not the type of product Dell intends to deliver. We have noted the details of your device and will use them to improve current and future products.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Regards,
      Summer@Dell Dell

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is overwhelming purchasing a new laptop. This one had everything I wanted/ needed. It's fast, easy set up, and I can live stream my online classes with no glitching.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and weight. The battery needs to be recharged way too frequently; every other day if I use it for 4 hours a day.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for just about everything even plays some games.I bought this during black Friday so got a really good deal just wish it had backlit keyboard,nice display compared to others in its price range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small business laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turnkey. Easy setup and use. The calculator was key, use mostly for small business invoicing, tax and budgeting purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for home. User friendly. Lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to use, a fantastic price, and useful in my employment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Replacement for my 9 y.o. outdated Laptop which I also purchased at Best Buy. Since moving to another state, no longer have a store nearby. Shopped online and it was shipped to my home in great condition and timely. Easy to set up and came with Windows 11.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came almost a week late, the employee that helped me with my purchase had me set up a in store appointment to get the software installed, when I got to the appointment geek squad informed me of the $200 charge to put Microsoft on the computer (no thanks can do myself very easily) wish I didn’t listen to the employee and saved myself the hour drive. After 2 days of having the computer the battery stopped holding a charge and would immediately shut off if disconnected from the charger.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Kelsey,

      Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with the performance of your battery. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. I have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to help resolve your issue.

      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Attemptimg to learn Windows 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous computer (an HP) was equipped with Windows 10, and the Dell computer that I purchased at Best Buy has Windows 11 with which I'm not yet familiar, so I'm not too pleased with it (yet). I suppose that once I become familiar with it, I'll be more adept with it, but in the meantime, I'm having some difficulties with it. I'm 95 years old, and as the saying goes "You can'r teach an old dog new tricks", but I intend to prove that saying incorrect. However, in the meantime, I'm not too pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 3511 15.6" touch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer arrived very quickly! Amazon can't get anything to my address in under a week, but Best Buy got it here in a few days. It is exactly as expected, very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is working well for me. Much faster than my old one. Love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price & Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home use features. Faster than my old computer with bigger storage. No back lit keys though, but not a big issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's easy to set up and worth the price. Love the touch screen feature.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as expected Very slow had to return back to the store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell laptop from Best Buy. Great price and service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    littletexaslady

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for home & business use. Screen is clear, easy to use. Definitely recommend. A+++

    I would recommend this to a friend