Customer Ratings & Reviews
- Model:
- C433TA-M364
- SKU:
- 6512628
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the positive aspects of the touchscreen, ease of use, and battery life of the 2-in-1 14" Touchscreen Chromebook. Many appreciate its size, price, and performance for everyday tasks, along with its ample RAM. However, some users mention limitations in storage capacity and difficulty opening the lid. The lightweight design is frequently praised.
This summary was generated by AI based on customer reviews.
Good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality get it on sale. Child loves it for school
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to friends and family to buy as a gift
I would recommend this to a friendChromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. I bought 4 of them for gifts and myself.
I would recommend this to a friendGood little chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard lighting could be better good little chromebook
I would recommend this to a friendPretty decent deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth buying during the black Friday deal!!
I would recommend this to a friendGreat price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale for 200 less and its worth it.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, I love it, Just what i wanted and needed.
I would recommend this to a friendGreat product and great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs! Love the size and display!!!
I would recommend this to a friendCB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Great! Great! Great! Great! Great! Great!.
I would recommend this to a friendASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but i get a defect item, hence returned
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean look really liked it user friendly and I like hp
I would recommend this to a friendRecommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. Serves the purpose and is user friendly.
I would recommend this to a friendChristmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mom and she loves it
I would recommend this to a friendIt broke in 10 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop lasted 10 months. Just two months ago, the screen started to get very 'shaky', then it recovered, then it got shaky again and now it's unusable.
No, I would not recommend this to a friendBarely lasted a year before completely dead
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been just over a year since I bought this and it just stopped charging. All of a sudden I have a completely dead $400 for no reason. Just died. Just like that. What a piece of junk!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt T,
We are sorry to hear about the unfortunate experience you had with your ASUS Chromebook. We can assure you that this is not the norm and is not the kind of experience we want our customers to have with any of our products. Please follow the steps int the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N200729932-0029" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
How to fix Chromebook cannot charge - Troubleshooting: https://www.asus.com/support/FAQ/1042761/
Poor follow up from best buy, when marked as refur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor refurbished computer Geek squad wanted to charge for frozen blue screen, and i dod not even compleyed startnip when it happened next day agter buying ut!! Trash!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KenB,
It's unfortunate to hear that you are having return issues with Best Buy. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N200729932-0025) for us to better assist you. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Dead after 9 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont charge. Wont power on. Unusable. Very light use when it was working. Disappointed. I see others had same issues.
No, I would not recommend this to a friendbuyre beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than 2 months and tried to run on battery only to find out it wont. i have tried all the trouble shooting and nothing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JohnH ,
We regret to learn that you are having battery issues ,We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N200729932-0027)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042761/
this thing is slow and wifi disconnects
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi disconnects constantly and there is no way this thing has 8gb or ram, it is slower than my old Chromebook. I am debating about returning it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dave,
We are sorry to hear about the unfortunate experience you're having with the WIFI and your Chromebook running slowly. We would recommend that you back up your data and perfrom a power wash. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to it being too slow. It is not a good computer for Roblox.
No, I would not recommend this to a friend