Customer Ratings & Reviews

With a household of two boys and two dogs this has been a lifesaver! So easy to switch from mop to vacuum and it is amazing how good a job it does.

This cleaning bot has really changed the game in our home !! Works amazing!

Love our new Shark. So much better than our Debot.

Great product would buy again. Wouldn’t change anything about it.

I've had it for less than a week. So far it does a great job with vacuuming. I have been running it every day. I mopped once with the machine. Don't bother buying it for mopping. I realize it's just supposed to be a light mopping but it did not do that well.

It is nice to vacuum and mop at the same time. The app needs some work

Love this thing its really making my life easier especially with 3 dogs in the house

The Shark Matrix Plus 2 in 1 Robot Vacuum & Mop has done better than I would thought. We have dogs and it does get very dirty and this thing picks up everything and has no problem with it. The mopping feature does good and helps out with keeping the floor looking good. I would definitely recommend this to others and we have purchased this as a gift for family as well due to it doing such a great job job.

Works well so far. Arrived quickly. No complaints.

Works decently. Doesn’t get into corners like I would like and the mopping does okay. Good for daily maintenance. Still requires a manual vacuuming and mopping from time to time. Knowing what I know, I wouldn’t buy it at full price, definitely worth it on sale.

I like it, the app was easy enough to set up, and the robot hasn’t gotten stuck yet. A couple times it had trouble finding the dock, but I believe it was due to the way I had set it up. Follow the instructions and you’ll be good.

Seems to work very well picks up pet hair and other items as hoped. The navigation or mapping seems a bit wonky, the map it originally made was fairly accurate but the robot seems to miss areas or entire rooms occasionally. But it is easy enough to send it to a room to pick up what it missed.

Very easy to use and the app is user friendly cleans greats and does not miss a spot.

I absolutely love this item—it has exceeded my expectations in both quality and performance. It’s proven to be a great investment that adds real value, and I’m confident it will continue to deliver long-term benefits. I highly recommend it to anyone considering making the purchase

Use this daily and have no issues. The app was little rough to set up but its great now!

Daughter likes this unit more than her last. Sweeps and mops well.

It does a great job ! It runs out of charge before it finishes our house but it goes back and docks itself and once recharged it goes back to where it left off . I was worried half the house would never get cleaned but it starts right back up on its own .

Works very well for floor mopping!!! Happy with the product.

Works great vacuuming, mopping uses same pad unless changed not the best does not pick up liquids.

Excellent product, the app is easy to used and the robot is a perfect match