Customer Ratings & Reviews

It’s the best robot for cleaning running smoothly It’s make the flooring very clean. I’m really happy that I get it from Best Buy. The best choice that I get anyone ask me one to 10 it’s hundred to 10.

Works excellent, great app control for mapping the entire house

So easy to setup and runs like a champ. Does a good job with dog hair. I haven't tried the mop function yet so it could be a higher review. Worth it even if you don't use it!

Robot works amazing. It does a great job overall cleaning the floors

Easy clean, everyday setup clean, one month change one time

Excelent product, the robot is the excelent complement to maintan clean my house

Seems to be stronger than other brand man around stuff better

I love this vacuum. I have 4 cats and this does an excellent job of picking up their dander. I like that the machine self empties without bags. It has made keeping my floors cleaner and with less effort than a conventional vacuum. Would highly recommend this product.

Very efficient while operating. Does pose an annoyance when you have to swap the mop pad off to vacuum and required to but it back on after

Overall it is great. I wish it had a longer battery life, i have 2000 sq ft home and if doing whole house on high setting it does need to charge. Wont take a star off because it does state will do 1500 sq ft house. Product works as described

It does the job, but the app is so slow. Also, I thought I'd be able to run some errands and come back to clean floors...no. I have to supervise this to help it stay in a specific area. I wish I can use the app to send it to a specific point on the map. Lots of compartments to clean out too. Sort of high maintenance. Not worth the $ for me :(

I enjoy it very much it helps keep the house free of pet hair and mops the house for me during the week and then when I do my deep clean on the weekends it’s more manageable. The only thing is the clip for the mop part damaged and broke I haven’t had it for a year yet I’m not sure if that’s something that I can take in and be repaired or replaced but right now it’s only been able to vacuum.

Sharkira is a big help in keeping the house clean. Learning to plan and plot with the app is time-consuming and I can't find an option to map both the 1st and 2nd floors and save both maps without losing the first floor mapped. This part is not user friendly. However, the performance is great. If Shark or Best Buy have any guidelines or suggestions, please let me know.

I bought this for my parents. They love it (the kids named it Jalapeno) lol Works great for my mother that has a hurt back.

I will update my review when we fully test the product, but anyone considering this for a gift should note they ship it in the item box only, and so the person who is supoose to receive this saw it before I could ever wrap it! I didn’t see any warning about this on the listing or while checking out.

I have an assortment of wood, tile, and carpet in my house the shark matrix handles all the light cleaning very well. I would suggest clean your home before starting the unit as to avoid over filling the unit.

Amazing Machine , true Time Saving , Clean better than Human , highly recommended

I love the shark robot it keeps my house clean at all time I glad to have it at homa

Great robo vac, the only downside for me is it can’t fit under my couch because of the Lidar sensor on top, other than that it does a great job for me.

I warrantied it out 2 times already within a month and the mop stops working, this vacuum works good and mops great! But very disappointing it stops mopping after couple days.