Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1226 reviews
(1,226 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The best one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Made easy my life. Don’t need to worried about dust
I would recommend this to a friendRated 3 out of 5 stars
Shark vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans ok. Leave floor wet and needs constant refills.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi William,
Thank you for reaching out. We understand how inconvenient it can be when your RV2610WA leaves the floor wet and needs frequent refills, and we’d like to help get this resolved for you. Please give our support team a call at 1‑855‑427‑5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday, 9 a.m. to 6 p.m. ET, so we can take a closer look and assist further.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Good robot vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, we absolutely love how it cleans. The reason for the 4 instead of 5 * is if you were to purchase more than one (like for a second floor), you can only map 1 floor and can’t have a schedule that’ll run each separately.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark Matrix dry/wet floor robotic vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best robot vacuum I have ever used. It does a wonderful job on carpets and on hard floors. It is my new best friend. I have not used the mopping feature yet. It actually cleans by carpet better than my upright vacuum.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Best invention ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dream I could never keep my floors clean on my own so glad my husband bought me this as a gift for Christmas
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Really helps out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is legit! I have two chocolate labs who love to shed and keeping up with vacuuming was tough. Now I vacuum once a month and let this thing vacuum once a day. No more dust bunnies or fur bunnies. House is all hardwood and area rugs. The mapping function is amazing.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Love this vacuum!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. I tried the Roomba first but it was forever getting stuck. With the Shark AI Ultra it has radar and spots the things to go around. The only issue I've had was it getting stuck with something on the floor that wasn't meant to be vacuumed, but this was owner error! Haven't used the mop yet but love the way this vacuum cleans.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Best ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last vacuum robot was an expensive irobot. It eas getting old and i was tored of curting hair out of it. This was half the price ans way better! Mops too which is aweosme. I habecrecommended this to manu people already in two weeks. Lots of control and mapping features.
I would recommend this to a friend Rated 5 out of 5 stars
HIGHLY RECOMMEND
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have vinyl hardwood all through my apartment. I also have an American bully that loves to drink water and make a mess throughout the house. Wife was getting tired of mopping everyday, so we invested in this BEST IDEA EVER, COMPACT AND RELIABLE! A mop doesn’t get touched anymore
I would recommend this to a friendRated 4 out of 5 stars
Mostly good at what it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuuming feature works well, though it seemes to get confused on mapping sometimes. The mopping function is not very strong but for basic maintenance its on.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Does a fantastic job.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot of research before buying a vacuum as we moved into a place with hardwood floors and this little guy has made life easy. Switching from vacuum to mop takes less than a couple minutes, app is super user friendly, and transfers from hardwood to carpet without a hitch. 10/10 would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Clean up Lifesaver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for myself a month ago and after playing in the app trying to understand it, it has made my life sooo much easier. Just bought another one for my mom as a gift. A plus i got it on sale.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark makes my jib easier
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shark robot vacuum is so good, it makes our job easier. I am yet to try the mopping. It pretty cleans everything even the corners. Sometimes it doesn't clean under the cabinet spaces in my kitchen though it has enough space to reach out.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark week lol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for picking up dog fur help mop aswell i recommen
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Good enough
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not vacuum well but keeps me sane when I’m busy. We have animals and this vacuum is not really made well for animal hair/fur. The AI for learning rooms is good. It’s also a bit noisier than I’d like, but I have nothing to compare it to. I might just be picky about the noise level. If you don’t have pets, this could work well for you. Also the battery life drains wiggly after a year of use.
No, I would not recommend this to a friend - Pros mentioned:Mopping
Rated 4 out of 5 stars
Expectations exceeded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans just as good as our shark vac if not better. Super convenient if you have a busy household.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
My own "Rosie The Shark Robot"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonky knees make it difficult for me to clean under furniture, but Shark takes care of it quickly and quietly. Haven't used the mopping feature yet, but expect it to be just as goo. Huge thanks to Amber Martin at Virginia Beach Best Buy for her recommendation.
I would recommend this to a friend Rated 5 out of 5 stars
cleans better than my previous shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the combo unit. only thing that bothers me is leaving the house and no being able to use Both the mop and vacuum part while away. but all the same its nice to have both options.
I would recommend this to a friendRated 5 out of 5 stars
Does its thing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great device. You set it on the app and does its thing. Cleans well! Very happy.
I would recommend this to a friendRated 5 out of 5 stars
Best Robot Vaccum for your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting the correct product it works great. Even the app is perfect
I would recommend this to a friend














