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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
$349.99
Save $350
Comp. Value: $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1226 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,226 reviews
  • Cons mentioned:
    Battery life, Navigation

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthless. I never can go to or find the dock, battery doesn’t last, floors are dirtier after it “mops”. Yes, I clean the pads, the unit, the dock, the sensors. These things are absolute garbage. In fact, Shark/Ninja has been on a decline. I will ever buy another one of these again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Noise level

    Great bot!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can sweep and mop at the same time. Also its not that noisy! We recommend this robot!

    I would recommend this to a friend

  • Amazing for a year, then fell apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for a year... then it started falling apart. The water reservoir started leaking, the spring-loaded release button fell off, and it started only vacuuming the edges of the kitchen (ignoring the rest of the floor). My Roomba lasted 10 years without a problem. VERY frustrated with this vacuum.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for taking the time to share your feedback with us. We’re very sorry to hear about the issues you’ve experienced after a year of use from the leaking reservoir to the release button and the changes in cleaning performance. We understand how frustrating this must be, especially when you expected long‑term reliability. We’d really appreciate the opportunity to look into this further and assist you. Please contact our Shark Support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Our team will be happy to troubleshoot and determine the best next steps.

      Kind Regards,
      Shark Clean

  • Pros mentioned:
    Mopping

    inspiring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one's a really great robot vacuum and mop. so obedient that it is inspiring...

    I would recommend this to a friend

  • Vacuum/ cleaning mode to be change manually

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but didn't understand that we need to manually change the vacuum/ cleaning mode

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Anthony,

      Thank you for sharing your feedback. We’re glad to hear you’re enjoying the product overall. We understand how the need to manually switch between vacuum and cleaning modes can be confusing at first. Your comments are appreciated and help highlight areas where clearer setup guidance or communication could improve the experience for future users.

      Kind Regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Shark vacuum and mop combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is super easy to set up and clean super 100% recommend.

    I would recommend this to a friend

  • Amazing little helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this unit. I switched from iRobot to shark and I could not be happier the precision when it comes to mapping is flawless. I’ve had no issues yet and it’s been over two months.

    I would recommend this to a friend

  • Awesome and annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for cleaning and even a surface level mop. The problem is once a month it randomly disconnects from the app and the only way you can fix it is by deleting it and fully reconnecting. The first time it did that I lost the home’s entire map and had to redo them. The past few times it has kept the map. Either way- it’s annoying to have to manually reconnect each month for no apparent reason.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Zachary,

      Thank you for taking the time to review the Shark Matrix Plus Robot Vacuum & Mop. We’re pleased to know it’s been performing well in terms of cleaning and mopping. That said, we understand how inconvenient it must be to experience monthly disconnections from the app, especially when it impacts your home’s mapping.

      This isn’t the experience we want for you, and we’d like the opportunity to support you further. Please reach out to us at 1-888-228-5531, where our dedicated Robot Support team can help troubleshoot and resolve this recurring issue.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    The best employee in my home every week!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best employee in my home every week!!, being honest, is super easy to program and clean very deep

    I would recommend this to a friend

  • Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum could be a little stronger but the mopping feature for sure is my favorite part. Does a really good job overall. It does loose a little power on the vacuum side after a while though.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, works sweet! However, can't get the app to work. I purchased the product in the US, but as a gift and brought it overseas to the middle east. Every time i try to add the robot to the wifi, it goes error. Might have to do with the location, but manually works neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Carpet Lines without the work! ❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run this overnight and it is such a joy coming downstairs and seeing perfect carpet lines! It picks up all the dog hair on both the hard floor and carpet and gets every section! I have been recommending thsi to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Actually does a good job vacuuming and when mopping doesn't leave a sticky feelbto the floor. My only con is that you have to swap out the bin when not mopping but even with that i will still take this anyday.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my SHARK vacuum. I love that It maps out the house and I can set it to vacuum different areas. I am able to set a schedule and also omit areas that I do not want mopped.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really very good cleaner . Simple , useful, quality

    I would recommend this to a friend
  • Pros mentioned:
    Mopping
    Cons mentioned:
    Navigation

    Keep looking for other options

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive gadget for a short lifespan. It stopped mopping (liquid feeding mechanism) in 5 months. It was pretty good at moping when it was working. Not very intelligent route algorithms and would stuck time after time (chair, stairs, carpet) but not very annoying.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re your Shark - Matrix Plus 2-in-1 Robot -RV2610WA. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Shark VS German Shepherd Fur

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a German shepherd and he sheds like crazy and this robot has been the best at keeping his fur at bay!

    I would recommend this to a friend

  • Worked for a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about a week and a half then was getting an error code regarding a wheel. I cleared the wheel which did not have any debris in it then restarted to get the same error code. Not too sure why it would get debris caught in the wheel so easily but for a vacuum if that happens after a couple uses then I am not sure you would want to use a vacuum like this one.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Michael,

      Thank you for taking the time to share your experience. We’re so sorry to hear about the trouble you’ve experienced with your vacuum. That sounds frustrating, especially after only a short time of use. We definitely want to help get this resolved for you. Please contact our Customer Support Team at 1-855-427-5127. Our representatives are available Monday–Friday from 9 AM to 9 PM ET and Saturday from 9 AM to 6 PM ET. They’ll be able to review the issue and provide the best solution.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Mopping

    Best purchase I have made for myself

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 very shedding dogs in the house and an extremely busy schedule it’s great to come home every day to vacuumed floors. It does a great job and has relieved me have having to vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Shark vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this shark vacuum it’s very easy to use and the setup took no time at all have recommended to multiple friends and family

    I would recommend this to a friend
Page 29, Showing 561-580 of 1,226 reviews
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