Customer Ratings & Reviews

Very happy with it. I have the floor plan set for downstairs, I'm able to take into other rooms not specified on floor plan. I waited till it was on sale and got it for a great deal

The app isn't very user friendly. The device is much more quiet than the competitor brand I bought first (and took back). Floors are clean!

This is the second vacuum we have purchased. First with the mopped fearure. Having two big dogs it really helps keeping the floors clean.

I have two German shepherds that shed a TON. This vacuum helps tremendously with keeping the hair swept up and the added dirt bin is so handy. The mopping feature isn’t the greatest as you can only mop in targeted areas but the other then that it’s great!

It was good while it lasted. I can’t believe that I spent over $400 for this and it did not even make it to 2 years. All of the sudden it just doesn’t work. What’s worse is that there is no information on this model anywhere on the Shark website

Great product to vacuum your home, would recommend this to everyone.

quite and very thorough. Loving it's performance! Highly recommend.

This thing sucks!! It picks up more sand than our upright. The app interface is very user friendly. Setting up zones and schedules is easy to navigate which is a huge plus. We will be purchasing a second one so we can do the whole house on one charging.

Absolute trash. It worked for a few weeks then it stopped and now it’s not longer in the return window. I will set it to vacuum a room and it will end up in rooms that I didn’t set it to. Also when I set it to vaccum and area it doesn’t do the whole area, after a few minutes it will say returning to doc, and when it shows the map of what it cleaned, it says it cleaned the whole area even though it didn’t even enter some areas that I set it to. It will randomly not be able to find the doc. Other times, when it’s done cleaning it will say returning to doc but it ends up roaming the house in areas I never even set it to, and since it says returning to doc on the app, I can’t make it return to doc. I have to pick it up and take it to the doc. It also says it hold two months of debree in the base but after two weeks it wouldn’t vacuum anymore until I emptied it and when I did, it wasn’t even full. It is supposed to be able to detect things in its way, but it constantly get stuck trying to get over the base of a lamp instead of just going around, or getting caught by the legs of the chairs. Instead of just giving up and going around it will stay like that, running into whatever it is until I go and physically move it. Because of alll these problems I can’t even set it to clean when I’m not home. I expected a lot more especially for the price. I feel like it really messes with you too because it works for a few weeks and by time it starts having issues it’s too late to return. I saw a lot of people say this but decided to take a chance anyway and I wish I wouldn’t have.

Love this Robot. The app updates and then the robot does without errors.

Product works great on hardwood and carpet, runs every day, even picks up kitty litter

This robot shark is fantastic! The movement is smooth and lifelike, and the build quality feels solid. It’s fun to use and definitely a unique addition for anyone who enjoys cool gadgets.

This product works great! Never dissapoints! Definitely reccomend!

Best purchase ever. I love being able to have the robot do some of the cleaning. I have 3 littles needless to say keeping on top of the floors was a ton of work. The shark vac mop robot does the job.

This is one of my favorite things to have in my home. It works great and helps keep my floor clean.

Love the shark so far, the vacuuming feature is great, however the mop attachment can be temperamental

Works excellent even with dog hair! We have 2 dogs!

Good vacuum and mop. It needs a bigger water storage tank. It should still run when the water runs out. It doesn't.

Love the machine, cleans well, app needs a little work, but over would buy again.

This works very well!! I loved it, helped keep the home clean.