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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
$349.99
Save $350
Comp. Value: $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1226 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,226 reviews

  • happy husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome vac, takes so much time off my hands, lets me pay more attention to my husband.

    I would recommend this to a friend
  • Cons mentioned:
    Obstacle avoidance

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remove small obstacles such as scales and small carpets. It gets on them partially then gets stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Cleans Very Well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first until I saw it work. I had my son set it up and it works very well.

    I would recommend this to a friend

  • Very Impressed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m completely impressed with the quality of this product. Mapping was quick and easy. Sweeps and mops like no other. I was doubtful but overly happy with my purchase.

    I would recommend this to a friend

  • Vacuum plus mopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it is good! Cover all the space and corner

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Nice vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mapping and vacuuming. Mopping is not very great compared to other products.

    I would recommend this to a friend

  • Perfect little helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hired this beauty to help with least desired chore to do around the house. She had some issues with my other shark but we were able to work out a schedule for both so they never run into each other. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    SHARK VACUUM AND MOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST ROBOT I BOUGHT YET NO PROBLEM OUT OF THIS ONE WOULD RECOMMEND

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brush roll is constantly getting stuck and I’ve had to replace the spinning brushes on it twice because they fall off. It doesn’t go back to the home base when it’s done, instead it stops right in front of it. Not happy to have spent $600+ dollars on it and it not do what I bought it for. We have 2 large dogs and the hair is hard to keep up with. I was hoping this would help.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear about your experience with your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Life Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned one! I will never not have a robot vacuum, setup was very simple, app is simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Vacmop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tgis vac/mop cleans better than expected. We have 2 dogs ans cats and have no conplaints

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job,cleans good in the corners also…easy set good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expectedbe because it's amazing and then like so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    The Shark cleans well!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to lie this thing is pretty nice and makes life a little easier if you don't have to do it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Soccer mom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup! One less task on my extensive to to list!

    I would recommend this to a friend

  • Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing totally worth it! Cleans my house throughly and save me time!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Shark vac/mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Vacuums and mops. Easy transition between the two. I have multiple pets and it handles it great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Power vacuum & mop robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, outstanding performance. I reccomend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Had less than a month and stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought Shark was a quality product but have had less than a month and the robot will not find its dock. On top of that Best Buy only gives 15 days to return and this happened on day 17. I purchased the warranty through geek squad but since the machine has a manufacturer warranty it has to go through Shark. So I will not buy another Shark but I will NOT be shopping at Best Buy when Amazon has 30 days and so far in my experience better customer service!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Naomi,

      Thank you for taking the time to share your experience with the Shark Matrix Plus Robot Vacuum & Mop. We're truly sorry to hear about the difficulty with the robot finding its dock and the frustration you've encountered with the return process and service coordination.

      We understand how disappointing it is when expectations for performance and support aren't met. We’d appreciate the opportunity to assist you directly with your unit under the manufacturer warranty. Please contact our dedicated Robot Support Team at 1-888-228-5531, and we’ll do our best to make this right for you.

      Kind regards,
      Shark Clean

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on commercial carpet. Learns the area quickly and improves each time it is ran.

    I would recommend this to a friend
Page 39, Showing 761-780 of 1,226 reviews
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