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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
$349.99
Save $350
Comp. Value: $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1217 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,217 reviews
  • Pros mentioned:
    Mopping

    Great product for a busy person

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs as exspected and does a great job! Love the different power settings for the vacuum.

    I would recommend this to a friend

  • Buy It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Has saved me a lot of time in the first 2 weeks already. Highly recommend. To add I have 4 dogs and 2 cats all of which live inside with me. I haven’t seen a dust or fur ball in two weeks as well. Which was my main concern.

    I would recommend this to a friend

  • Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it runs out of water it will completely stop and won't continue vacuuming at least, until you refill the water. Didn't fit under the couches. It had setup the map and still failed to recognize a footstep , instead it "detected a cliff" and completely stopped until I got to it and pressed the clean button.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your valuable feedback.

      We regret to hear that your experience with your Shark Robot Vacuum has not been satisfactory. Your comments will be shared with the appropriate teams to help us improve our future designs. If you still require assistance with your unit, please reach out to our support team at 1-888-228-5531.

      Kind regards,
      Shark Clean

  • Best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision that I made I recommend 100% to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Shark vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum it will clean my floor even though im not home. Love it!

    I would recommend this to a friend

  • Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful and accurate. we have a standup shark so love the quality it provides.

    I would recommend this to a friend

  • May have gotten a dud...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark - Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping. Seemed to be working well at first, but after about 3 months it kept erroring out for a roller jam. Cleaned it and did the steps the manual suggested, but could not get it to go again. Took it back to get a refund, bought a Narwal. Only had the Narwal a week, so we will see.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're very sorry to hear that you were having trouble with your robot, and that you’ve returned it as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • My robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wen moping move size to size.The wen vacuum it clean by her self

    I would recommend this to a friend

  • Billie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I reall like it. Inpurchased a different make that was suppose to be a very good one but it stopped working right aboutv2 to 2 1/2 weeks after I bought it. I still haven't tried the mop part but very happy with the vacuum so far

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Couldn’t recommend more

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ai in this thing is amazing! I love the app and how it sweeps and mops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Eh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works well. If you Need to get it serviced it’sa headache. For something so expensive convenience isn’ta priority.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mopping

    shark cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent cleaning does a good job of finding all the nooks and crannies

    I would recommend this to a friend

  • Mop stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mop stopped working after 2 moths of use, I followed all the instructions and still not dispensing water for mopping

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Diana,
      Thank you for taking the time to leave a review.
      We're very sorry to hear that the mopping function on your robot stopped working after two months. Could you please give our team a call at 1 800 668 9600? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Shark

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use an app to set this up and it does our cleaning in the evening and self empties!

    I would recommend this to a friend

  • I love my Tony Shark!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love “Tony Shark”!! And order and pickup were easy at Best Buy

    I would recommend this to a friend

  • The best technology for the Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LoVeeeee the shark vacuum n mop!! The best technology for the Job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Very good cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this robot vacuum, it is super helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new assistant Very easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Disappointing purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was not what I expected. The capacity was very small and not to pickup dog hair. It skipped many areas. It did a good job on the sections that it reached. I had to return it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark Robot, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Mopping

    Clean machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love it , it make my home still clean ❤️

    I would recommend this to a friend
Page 43, Showing 841-860 of 1,217 reviews
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