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  • My Robot - Ready to Mop 100% Matrix Mop x I HEPA Anti-Allergen Exclusive Feature Matrix Mop: A specialized mopping pattern that uses a Swirling and scrubbing action to remove stuck-on stains from targeted areas. Identity a spot in your home and let your robot shine a You can also Matrix Mop SXS aren the app. Just place the robot on 1h 2TUm - MATRIX CLEAN Shark CLEAN MATRIX MOP - 2-IN-1.
  • 2-in-1 Robot Vacuum & Mop: Powerful vacuuming + Sonic Mopping. No spots missed. Cleans in precision grid + better edge cleaning & HEPA base. MOP. 2-in-1 Vacuum.
  • MATRIX CLEAN: No spots missed.
  • Sonic Mopping picks up dry debris and scrubs 100x per minute to remove stuck-on stains. It is safe for use on all sealed hard floors, including wood, tile, and laminate.
  • The text on the image reads: "Cleans Edges & Corners 50% BETTER. Cleaning. Uses blasts of air to pull debris into the cleaning path. Shark MATRIX PLUS MOP 2-IN-1 VACUUM."
  • The text on the image is already grouped and correctly written. It reads: "Anti-Allergen Complete Seal Traps 99.97%* of dust and allergens, keeping them out of the air you breathe. Down to 0.3 microns."
  • The image features a Shark Bagless Self-Empty vacuum cleaner with a 60-day capacity. The vacuum is designed to empty itself into a bagless base, providing a convenient and efficient cleaning experience. The vacuum is also equipped with an anti-allergen feature, making it suitable for individuals with allergies. The image showcases the vacuum cleaner on a wooden floor, emphasizing its cleaning capabilities.
  • Incredible Suction Power Picks up dry debris on hard floors and carpets. Shark Matrix Plus Mop 2-in-1 Vacuum.
  • Precision Home Mapping uses 360 LiDAR vision to automatically map every inch of your home, day or night. The Shark 2 Shark MATRIX PLUS MOP 2-04-1 Vacuum is a product that can be used for this purpose.
  • Detects & Avoids Objects: Sees objects in its path and cleans around them.
  • Powerful Pet Hair Pickup: Suction power and self-cleaning brushroll pick up pet hair with ease, and the robot empties itself into the anti-allergen sealed base. HAIR SELF-CLEANING ANTI-HAIR WRAP BRUSHROLL WRAP STANDARD BRUSHROLL vs Shark.
  • Recharge & Resume: The robot returns to its base, recharges, and can pick up where it left off.
  • Easily Customize Your Clean: Select a specific room or schedule whole-home cleans from anywhere with the SharkClean app.
  • Shark Matrix Plus 2in1 Robot Vacuum & Mop Trailer Video video 1 minutes 21 seconds
  • Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop Features video 1 minutes 35 seconds

Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black

Model:
RV2610WA
SKU:
6514530
Highly rated by customers for:
$349.99
Save $350
Comp. Value: $699.99

Customer reviews

Rating 4.2 out of 5 stars with 1217 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Matrix Plus 2-in-1 Robot Vacuum & Mop for its mopping capabilities, overall performance, and ease of use. The mapping feature, quiet operation, and vacuuming functionality also receive positive feedback. However, some customers have expressed concerns regarding navigation, battery life, and the app's functionality. Additionally, a few users noted issues with obstacle avoidance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,217 reviews
  • Pros mentioned:
    Ease of use

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. It works great, easy to the user

    I would recommend this to a friend

  • Excellent so far even in a tough environment.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife as an upgrade to a 4 year old roomba. The Shark has been amazing and is handing a household with 5 dogs in superb fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Amazing Little Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Never should have waited to buy this!

    I would recommend this to a friend

  • Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! With 3 dogs it's difficult to keep the dog hair cleaned up, this little machine takes care of that for me!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can set up mapping especially when you have a large home

    I would recommend this to a friend

  • 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it but you have to fill out the cleaning fluid everytime !

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback!

      We are sorry to hear that your experience with your Shark Robot has not been the best. We will relay your feedback to our product development teams. If you have any questions or require assistance, please feel free to call us at 1-888-228-5531, and we will be glad to help.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Mopping

    Loves damaging baseboards

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself has great pickup ability but my baseboards have seen better days I literally had to retouch up majority of my baseboards because of this vacuum and I'm trying to sell my house so this will definitely be going back. I don't need more damage to my house because of this robot

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Shark Matrix Plus 2in1 Robot Vacuum. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Overall performance

    Clean machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I would recommend this machine to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Price is questionable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but you will need to touch up occasionally

    I would recommend this to a friend

  • convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and helps save time and energy to clean the floor. I need to clean the corner myself. It is all right.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Don’t waste your time or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped mopping after 2 months. Not for multilevel homes. Have spent more time trying to troubleshoot. I should have just vacuumed and mopped my house myself. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Amanda,

      Thank you for taking the time to leave your review, we truly appreciate it. We're disappointed to hear that your robot isn’t working and that troubleshooting hasn’t resolved the issue. This certainly isn’t the experience we want our customers to have, and we’re eager to help. Please reach out to us at 1-888-228-5531, where one of our product specialists will be happy to assist you. We hope to restore your confidence in our brand.

      Kind regards,
      Shark Clean

  • It doesn't clean

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaces my irobot with this because the parts of Irobot is always needing to be replaced cuz it wears out easily. So I said, it will be good to try a new brand since I love Ninja I will try their robot vacuums. I bought this last year and been giving it a chance and been trying to convince myself that it will get better. Now that I put a rug in my living room, it doesn't pick up the dog hair at all! I have been having issue with the hard floors as well because it doesn't really clean the floor and it is so dumb that the wheels keep on getting stuck somewhere! I never had any problems like this with my irobot before, but this is worse. I cannot even return it because it is past 90days!. I bought for around $700 I believe and now I don't even use the mop as well because it doesn't really clean the floor, it will just look wet but when gets dried it didn't clean the floor. I am so frustrated with this robot, I have a video of it vacuuming on the rug and not even picking up the dog hair. I have three dogs and this is why I cannot afford to lose a robot vacuum. Now I am stuck with this, or I have to spend more money to get a different brand!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Peter,

      Thank you for sharing your experience with the Shark Matrix Plus Robot Vacuum & Mop. We’re sorry to hear that it hasn’t met your expectations, especially when it comes to picking up pet hair and cleaning hard floors effectively. We understand how important it is to have a reliable cleaning solution, especially in a home with pets.

      If the vacuum is struggling with rugs or hard floors, we’d love the opportunity to troubleshoot with you. Ensuring the brush roll and wheels are free of obstructions and checking if the unit’s sensors need cleaning can sometimes improve performance. Adjusting the suction settings in the app may also help optimize cleaning for different surfaces.

      We know you’ve been patient with this product, and we’d like to help explore potential solutions. Please reach out to our robot-specific support team at 1-888-228-5531, and we’d be happy to assist.

      We appreciate your feedback and the chance to improve your experience.

      Kind regards,
      Shark Clean

  • A very handy appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very handy appliance. Can be out of town and still have it vacuum the whole house. Saves me a lot of time and trouble. I love it.

    No, I would not recommend this to a friend

  • Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this for my work office to help with floors during the week and it’s done amazing. The only thing I’ve found difficult is fine tuning the no go zones/carpeted areas.

    I would recommend this to a friend

  • Shark robo cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to use due to set up. Would have liked better instruction manual.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello MargaretD. Thank you for sharing your feedback. We’re sorry to hear the setup process was challenging and that the instruction manual didn’t meet your expectations. Your comments are very helpful, and we’ll share them with our team to improve future guides. In the meantime, if you’d like step-by-step assistance or video tutorials, our support team is happy to help make setup easier. Feel free to reach out to us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Robot.

  • Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful product, I feel happy to have the item, for the payment, the flexibility and more knowing that I bought it in a very good store, such as best buy

    I would recommend this to a friend

  • robot vac for pet hair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, but pet hair stops it up pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Mako Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works by the book!!! In this case by the MANUAL.

    I would recommend this to a friend

  • Good product, but it has issues and does not work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised because it has 10 months of use and it shows an error that even I review and try to fix but no. It is a good vacuum and I love when it works; but it is not so low priced to present this issues in less than a year.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi GuadalupeA,

      Thank you for sharing your experience with the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop. We’re glad to hear that you love the vacuum when it works, but we’re truly sorry to hear about the error you’re encountering after just 10 months of use. We completely understand how frustrating this can be, especially considering the investment.

      Your Shark product is backed by a warranty, and we’d love the opportunity to assist you with troubleshooting the issue or exploring a replacement if needed. Please don’t hesitate to contact our robot-specific support team at 1-888-228-5531, and we’ll work with you to get the unit back to its best performance.

      We value your feedback and want to ensure you have a product you can rely on. Thank you for giving us the chance to help!

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Mopping

    loud shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Loud but accurate when cleaning. I recommend to use this in the daytime only

    I would recommend this to a friend
Page 45, Showing 881-900 of 1,217 reviews
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