Customer Ratings & Reviews

Great product for quick sweeping and mopping! I love it!

This vacuum is less user friendly than my former roborock s5. It has the app like the roborock but i cant actively see where its at on app if im away and i cant manually control it from my phone. I set it to clean and sometimes it just spins for several minutes, i will set it to clean certain rooms and it wont do the entire room and will clean where i didnt set it to clean. It constantly got stuck on my barstool bases so i had to set a boundary there.

I haven’t tested it on a very dirty floor with the vacuum only setting yet, but I use this to do the mopping for me while I clean the rest of the house. I love that I can set it to do 2 sweeps. It seems to map my floor better than my roomba did. The only thing I don’t love is that you have to empty and refill the water each time you use it. But for half the price of the other ones that have a water reserve, I’m happy with it!

Good performance ! Yet to try the mopping feature and should wait for a further update ! Vaccum is great , ease of use and ultra clean mode is good

Works excellent….very easy to use and very easy to program

It has been several months since I purchased this unit. Overall it works fairly well, but it does not clean everything as thoroughly as expected. You also need to replace the pads every time you use it, otherwise it starts to develop a dirty smell. For the past two months it has also been making a loud noise that it did not make when I first started using it. Another issue is connectivity. It occasionally disconnects from the internet and reconnecting it can be frustrating. It also tends to miss spots that are completely unobstructed and it does not reliably respect the no go areas that are set in the app. Because of these issues, the performance feels inconsistent compared to when it was new. Overall it is decent, but there is definitely room for improvement.

Vacuum carpets, hard floors and mops hard surface floors pretty good. Saves time in my bizzy schedule from cleaning and as are working on other things. Its easy to program and manage unit. A lot of information on YOUTUBE on how to use.

Easy set up. It has been working good last several months.

I’ve been using the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop for a while now, and it has exceeded my expectations. The suction power is impressive, and the sonic mopping does a fantastic job on my hard floors. The home mapping feature is spot-on, allowing the robot to clean efficiently without missing spots. I love that it’s self-emptying less maintenance for me! Connecting it to Wi-Fi and controlling it via the app is super convenient, and I can schedule cleanings even when I’m not home. It’s been a game changer in keeping my home clean with minimal effort. Definitely worth the investment!

I'm very happy. I had an old roomba (800 series) besides the auto empty feature, this is much quieter and seems to do a better job with the methodical back and forth instead of random patterns. The moping feature isn't too great. I have a large downstairs area. It didn't get half way done before it needed more water. I'm still very happy.

I bought the Von Mop robot and I’m very satisfied with the results. It’s an excellent product that really helps save time on daily cleaning. The robot does a great job keeping the floors clean and the house looking neat. The best part is that while the robot is working, you can spend your time on other activities. After using it, the house feels fresh and clean. I highly recommend it for anyone who wants to keep their home clean without spending a lot of time on cleaning. Very good purchase.

So far I have tried iRobot and shark. Of the two I prefer shark. The cost is lower. It works better. And I have to manage it less. These are all pluses. Plus this model has mopping ability. Which my other robot does not. Even though it cost in and around the same price perhaps even a little bit more than the shark. Now here's the downside: the robot will not switch from vacuuming to vacuum up on its own. You have to make a conscious choice for it to mop. Which means using their special cleaning fluid or water. As you cannot use stuff the suds up. That can get expensive. Fortunately there are many sources for this fluid relatively cheap. The fluid for the vacuum mops / robot mops work great. It's the same stuff. Buy that. Another good feature that I forgot to mention is that the mop pads are reusable. I robot doesn't have a lot of reusable parts. They really don't. You can wash the mop pad over and over again without a problem. And honestly after a good cleaning mission you probably want to wash the mop pad. Another good part is the base. There is no bag inside there. Thank you. iRobot puts a bag in their base. That's annoying. Even if you buy off brand parts it's still expensive to maintain. Thank you so much for not being a jerk and using the bag. Finally, we have to talk about one other downside to shark. It doesn't pick up quite as well as iRobot. Is that a huge difference? No. They almost clean as well. I robot is better at cleaning out the robot then shark is. Sometimes you have to open up the dustpan and suck it out with a regular vacuum. That's annoying. But considering how often iRobot broke down on me I'll take this minor annoyance. In truth, any cleaning robot is better than no cleaning robot. We all don't clean our floors quite the way we should. We are busy. We need someone or something that is more than happy to clean, clean, clean. That's a robot for you. Any robot you choose is a win. I cannot say for sure if the shark is better than other brands such as roborock. Because I've never personally owned those robots. But I can compare iRobot to Shark. And I say if you had to choose between the two choose Shark. You're going to have so much more bang for your buck.

Cleans very well. Exceeded my expectations. Cons- Needs to recharge to complete its cleaning. Once it recharges, the results were excellent

The good here is the vacuum and the base. They are really good quality and work very well especially for the price. The vacuum does a better job than my previous robot. The mopping ability is also very good. The bad however is really bad. The Shark app and mapping is horrible. The app is glitchy. The set up took multiple tries to get mapping correct. The robot just kept spinning and going back to the base. When things are supposedly mapped, then you have to set up for rug avoidance. No matter how much you re-run the thing never fully gets it right. It either goes on the rug or goes so far from the rug that there’s no point. Additionally the robot is always going into areas not mapped and getting stuck. It will sometimes just spin in circles. Oh, if you have two floors you can’t have two different maps. With the price better than competitors I bought two, one upstairs and one down and now I regret it. I really want to love this but the app and mapping is so bad all I want to do is return both.

This is an awesome 2 in 1 vacuum/mop combo! Couldnt beat the price and it works amazing! I have 2 dogs with short hair that shed a ton and we are always needing to sweep. I have the vacuum set on a schedule and I have it mop once a week! It doesnt bump or slam into anything and can be mapped to vacuum and mop certain areas and to not vacuum and mop other areas. Took a little bit to set up but once everything is set up it has very little upkeep!

a few kinks to work out but it is wonderful! Just have to talk to someone about getting it to mop all the areas. It's mopped our living room 5 times in a row before going back to the dock...

Really love it! It’s a little frustrating to get set up and map out your house but once you do, it’s like having a cleaning lady. Just vacuum some mops while you’re doing other things. Great purchase for the price.

This was my first robot vacuum cleaner and it worked fine, I would have to consistently empty it because of the amount of cat hair and human hair that would get trapped. The little brush would come loose if it got caught on rugs or other items. Worked Best on leveled floor

The mop and vacum featurs is great and the house mapping is amazing

Easy to use and my wife loves it. Happy wife happy life