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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 907 reviews
  • Rated 4 out of 5 stars

    Great laptop for school/general usage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost the hardware is great, touchscreen is responsive and the pen works great, this is a great laptop/tablet hybrid for sure the only thing keeping it from a perfect 5/5 is the charging you need a specific power connector to charge it properly. It does allow a very small charge from USB-C but its so small dont try using it while its charging and this is only thing keeping it from perfect since it could have been built to accept more charge via USB but they kept it limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 9 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what it is advertised to be and more I couldn't be any happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it especially because shes artistic and I wanted her to begin a digital portfolio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly good quality. I use it for work and it has yet to cease to amaze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars all around. Great product. Would buy ag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars all around. Great product. Would buy again. Battery life could be longer imho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are highly satisfied with our purchase. Everything we need for freshman college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samuel w

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item,durable,and easy to use.I would recommend it to all my friends and relatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet...great specs...greaf quality...great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Workstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful and versatile machine. A quality mobile workstation everywhere I go. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have had. Very nice! This is much better than my original Surface Pro 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, love the color. The battery life wasnt as long as i expected but could also be due to the programs I use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking the new surface pro. It can come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what my daughter needed for college she’s loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever, but it’s a laptop, not an IPad, keep in mind when you decide if it’s convenient for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for work purposes and it is incredibly useful, a great add for any company. highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought 2 for my twins sons birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color changes everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new color options, hopefully Microsoft will have more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet for those in school or who like to draw on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many compliments on my new laptop. Works great for college along with boys taking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off course I will be recommending them again for all

    I would recommend this to a friend