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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 907 reviews
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Surface Pro 9 has been the perfect solution for my needs of a laptop. The size is perfect and easy to travel with. I've had it a year now and still excited about using it! I love shopping at Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business travel

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a surface pro, if you are reading this then you already know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My 2nd Surface Pro since 2016!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Microsoft Surface Pro. My 1st was the 3 and I had it from 2016 until 2023 with NO PROBLEMS ever! So it was a no-brainer to get the 9. Only complaint is that it doesn't have USB connections. Have to get an adapter to attach my camera stuff. That's frustrating. Otherwise I love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than it seems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because I decided if I was already spending so much, I might as well have the upgraded 16GB i7 version. That said, now having had both, the 8GB would be fine for most tasks (it really wasn't as bad as the internet made it seem) especially if you are just using it for school or something similar. I recommend getting it on sale, but other than that, It is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pc/tablet i ever have its easy to carry, excellent images, very light. I recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very Light and worka great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something lighter and good processing power to lug around for work and this works great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Love my Surface!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It's beautiful, very fast. Super happy with my purchase and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good product. I enjoy using it. Very portable and the battery life is ideal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Compact for travel. Light and durable. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it, great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Beautiful color, light weight and great performance laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9 great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just as it was listed, no issues with the laptop and have been using it as my work horse for the past year with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great portable device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indeed this is evo. Great and excellent device for office work. Easy to carry with you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for on the go professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, increased my productivity and added flexibility in not having to carry around my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first laptop . I have used it for everything for From school work and gaming and now I have to give it to my younger siblings and they are grateful for it as well. It’s my very favorite and memorable laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not sure it's worth $1200...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Crisp, clean, lots of small touches that I love like the ability to have voice text entry through the online keyboard... What I don't love is just some certain Microsoft surface specific things. I have no interest in being web browser, and some of the Microsoft specific apps on the desktop. Kind of feel like I could have just bought a laptop for a half the price with less bloat and junk, but overall it's an excellent computer so I'm keeping it for now.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good windows tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it is sleek, lightweight and at the same time has good performance for a tablet form factor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn’t give this five stars is because it doesn’t sit well on the lap. Which is kind of expected anyway, because it’s not a LAPtop. Other than that, it’s a really cool computer, works fantastically. I had one instance of it just shutting down, but it came right back up and was fine after that. If the problem persists, I’ll get it checked out. The battery life is pretty good, but not “all day”.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely amazing product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. It has worked an extremely impressive wonders for school, work, and even fun art projects i have done as a hobby. I have had absolutely no problems with it, and honestly it exceeded my expectations. This computer is perfect for whatever needs you may require.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Lightweight and powerful. All I need to keep on the go. Vibrant color screen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 4 out of 5 stars

    Flexibility and power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro 9. I love the fact that it has the power of a cpu, the portability of a laptop but smaller and the flexibility to become a tablet when needed. Very sleek and beautiful.

    I would recommend this to a friend