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Customer Ratings & Reviews

$1,149.99
Save $450
Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,071 reviews
  • Rated 5 out of 5 stars

    Great washer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer died and we ended up purchasing this one. We have never had an LG before and so far this machine is amazing. It’s so much quieter than my old one and has a bunch of different wash cycles to choose from. I love the LG App and it was easy to hook this machine up to WiFi. Easy to use also which is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Cleans our clothes in less time than our old machine I would recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Lg washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set, and I love yhem both. They are very quiet, very soacius, easy to operate, and very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and even better service from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only looks good, cleans clothes very well. Best Buy delivery personnel did a great job. Even explained how to operate the washer. Unfortunately my hot water valve broke while it was being tightened. Employee said he may have tried to tighten too much. Advised me that the office would contact me later that day. They did and explained the claim process and someone from Sedgwick would contact me within two days. Shelly did contact me within the two days. Long story short, everyone from the delivery, installation and claims office were so nice. I was able to wash clothes using cold water in the meantime. Thank you to everyone involved. Best Buy offers competitive prices and outstanding service. Best Buy customer for life

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much because it’s work very good and quiet and close after wash perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sandpaper in washing basket.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash fine. I did have something strange happen. At the of the first two loads we found a small piece of sandpaper in the drum that hadn’t been there when we put the clothes in. No, they didn’t come from our house. When I called the LG service line, she was as stumped as I was. As we were talking, I found a small screw loose in the bottom of the rubber door gasket. She advised me to call Best Buy to get a replacement. I did call and they are delivering a new washer next week. I had a Siemens washer for 20 years that never gave me any trouble until an irreplaceable part broke. Unfortunately, Siemens doesn’t sell washers here any more, and the Bosch from loaders they sell are too small for my needs. I am really hoping the new LG washer doesn’t have the same weird issues that this one does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is doing everything we wanted it to do so far with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 10+ years with LG front loads and very happy with brand operation and performance. Even though "it's a washer", read the manual to get a grasp of how and what it can do and how to program detergent dispensing. Life will be better. No negatives to mention.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks awesome! I love that I can control it from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Wash time

    Rated 5 out of 5 stars

    Excellent Washer - Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for about a month. This replaced a LG that lasted for close to 15 years. So far washer seems to be fine. I some with an "AI wash" - don't know that it means, but seems to do the trick! BB service was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    You Won't Regret It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this washer. It's so quiet and it gets everything very clean. 100x better than what we had. We were loyal to Maytag for way too long, and so glad we chose this set. Now we just need the dryer to get here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer hopeful for Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just wish my dryer would arrive its been cancled twice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thrilled with our washer and install from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. It’s so easy nobody can tell me they don’t know how to work it and how much detergent to fill in it because it’s already done! I love that the app reminds me when I haven’t removed a completed load because forgetting happens easily in our house! Best Buy did a wonderful job on delivery, set up and removal of old washing machine!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Fun washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We replaced the old washer when it held our clothes hostage. The technology on this new washer is blowing our minds. It's quiet and efficient and the technology is so fun.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer talk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer works very well it cleans the clothes and is very quiet. I would reccomend it to anyone who needs a washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer sexy, it also get my clothes clean and fresh. My king size bedding fit perfectly with plenty of space left. The AI feature is a nice and convenient add on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this washer and the different features. Very easy to use. The washer uses less water and detergent than our previous washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. So easy to use and keeps all of our clothes smelling fresh!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing and dryer machines, it was quiet while running. Love it...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer we have had! It cleans perfectly, is quiet, has many different settings, and has a mode to clean itself. Definitely worth every penny!

    I would recommend this to a friend