Customer Ratings & Reviews

Amazing piece of tech, the library is currently very small. I would suggest this as a viable purchase in the future when the VR game library is a bit more robust. Currently as it stands, I've enjoyed my time with it. I do not regret my purchase. But I do wish I waited just a bit longer.

My grandson loves his play station he would stay on all day if allowed

Great product, been wanting to get this for my husband, it was the best price i found Got it delivered sooner than expected. Thanks

Bought this for my family, they all love it so much. Fun for family game night. Price was worth it for an entire family gift.

Amazing gaming experience, a must have for ur system..

Recent price drop from manufacturer made this a no brainer.

I wasn’t happy with how the games looked when playing, I have a quest and it looks better than the PlayStation vr.

Do not buy OPEN BOX - Excellent expecting the game to be included. Best Buy does not stand by its own ranking/ Geek Squad certified for it to include everything as new. I purchased this item when the PSVR2 units went on sale this past Sunday and saw an Open Box - Excellent. I received the item but the digital code for HORIZON: CALL OF THE MOUNTAIN had been used. I contacted Best Buy via chat and they said for me to go in-store and they would be able to help me. I then went in-store and the manager said that was a stupid recommendation as they had no codes to give and couldnt do any price adjustments. He told me to contacted chat again and they said for me to call in and primary care would be able to address the issue. The recommendation was as always.....just return it and get a new one and pay the difference (which beats the point of buying an OPEN BOX - Excellent). Great customer service Best Buy....especially as it was their mistake marking it as Open Box Excellent with everything complete. Suffice to say I called in and was on the phone for over an hour and they just transferred me from agent to agent saying they could address the issue. A new code...Nope. A price adjustment because of their mistake....Nope. A store credit to buy a Sony Gift card so I could buy the digital only game on the PS Store.....Nope. Their recommendation was for me to LOCATE a retailer that had it in stock locally (nevermind that one has the base model in stock) and do an exchange. I re-iterated to them that this was their mistake and they basically sold me a used PSVR2 headset.....since no game was included....So why charge extra for a Bundle?? Suffice to say don't believe the other review saying you can get a price adjustment or refund if the game is not included....that is NOT the case.

Great value but as open box somebody had redeemed the digital code for the game. A must have for any serious gamer.

Without hesitation, this machine out beats all others in terms of technology. But as for what you want can depend on the satisfaction highly. If you want social, get a quest and use vrchat. If you want games get a pc and a quest. If you want vibrations on your head get a ps5.

10 out of 10!!!! Our son loves this VR system! He had the older version and now says this one is better than that! All of his friends really enjoy coming over and playing! Perfect for the teenagers! Definitely recommend!!!

Amazing tracking, way better than PSVR 1! Love the camera see-through option best VR system ive used yet

Perfect gift for my son, also I tried and is stunning the image you literally feels you are on the game

Made me nauseous but seeing games in 30 was a very cool experience

This gift is going to Wow! My kids! They have nonidea what's under the Christmas tree! Thank! Hope l win!

My nephew loves this so much. Got it on Black Friday and I saved so so much!

I love the PS VR is very nice and it’s very game changer, but it gives me headaches and nausea. It makes me really dizzy after a few minutes.

Huge upgrade over the past PSVR, the controls work great and the image is much clearer. There are enough games for me to be worth it, but look into the library before purchasing.

This was the best and easiest purchase i made for Christmas. Great customer service!

Bought it for christmas for our nephew. He loves it! He will get lots of hours of enjoyment.