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Customer reviews

Rating 4.6 out of 5 stars with 532 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Zenbook 14X's stunning screen quality and excellent battery life. The laptop's performance and lightweight design are also frequently praised. However, some users express concern regarding the limited and unupgradeable RAM, while others have noted minor issues with the touchpad and occasional heat generation under heavy use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 532 reviews
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite part is the touchscreen. Does everything a Mac does, but better to be honest. Calling it for what it is. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    ASUS hasn't found incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus hasn't found incredible yet. This Asus zenbook loses battery life quickly and it's the first laptop I see the screen goes black when you plug or unplug the charger. Bought the laptop late December and less than a month later McAfee is saying that the system is poor and has only 46% memory left! Files left on old computer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Our sincere apologies for the problems you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307002232-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College has been a smooth ride with this laptop, it’s fast, and the light up keyboard has been an underrated feature I never thought would be as useful as it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus zenbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus zenbook laptop is handy and very good performance.It has oled screen which is awesome to watch movies and the screen for long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thank goodness for good customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues right off the bat with this laptop. I was able to reach out to the manufacturer and send the computer in to them for repair. After that, all seems to be working properly. The main board was switched out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale but even for retail it would still be worth the price! The Amd processor inside is capable and ready for just about anything you would use a laptop for(excluding heavy gaming) . Great purchase all in all haven’t had any issues as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop this was for my son he loves it. I actually want to buy same one for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is highly recommended for daily users. I get this laptop at very good price around Christmas. I am glad that i choose this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the Asus Zenbook is a nice laptop, good picture, land it loads fast. I use it for a personal business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Apple to Asus in 1 stroke I am slowly learning and a bit frustrated but I am also 84 years o lol d

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Great camera and microphone! I needed both and this computer has exceeded my expectations! And it is a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop with an OLED screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a slight budget laptop with an OLED screen picked this one up on sale and absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't Complain, I love it!!! Amazing Quality, amazing volume, so smooth and not too small or too big! Love it for work and school!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook OLED 14.5"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, the OLED panel is beauitful to look at, I don't think I'll get tired of staring at it anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has turned out to be a win win ...bought it for my kid who absolutely loves it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. It works smoothly and it has everything I need. The OLED screen is from another world. Very nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great general laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It definitely does everything i need it to do. Havent had any lag issues or problems in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior citizen user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need to do. Naging to get and use Office and Xbox games - a nuisance to try to rid of these offers. I never game and have no need to use features of Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Hasn't had any major issues so far. Screen is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was meant to replace my old laptop, but it has surpassed all of my expectations. The screen is super bright and clear.

    I would recommend this to a friend