Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
Gift for my dad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loved to ask Alexa, questions and stayed updated on the latest news
I would recommend this to a friendOur Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Alexa is grest, we use it all the time ! I give it 5 stars !
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good sound, which I liked. However, at the moment it gets slow when requesting a song
I would recommend this to a friend Home conformity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real very good i like these and important for the house
I would recommend this to a friend- Pros mentioned:Sound quality
Tigermt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is fun to quickly request specific tunes and the sound is good quality.
I would recommend this to a friend Amazon echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays music very quickly and the alarm is loud too, helps me wake up in the morning
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Beautiful music
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lov it. Beautiful music easy to use and I recomend
I would recommend this to a friend Amazon Echo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My echo is wonderful and the online purchase was easy.
I would recommend this to a friend- Pros mentioned:Screen size
Best Gift for Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for Christmas and she was so happy now she can look up recipes on a bigger screen rather using her phone.
I would recommend this to a friend Good for Moms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my Mom for Christmas, she absolutely loved it! She uses it for everything!
I would recommend this to a friendGood purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Sometimes music lags but only on occasion.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jacob. Thank you for your feedback on the Echo Show 5! The device delivers enhanced audio performance with 2x the bass and clearer sound compared to previous generations, making it excellent for music playback, podcasts, and voice calls. The smart display with Alexa+ provides convenient visual information at a glance, including weather updates, calendar events, smart home controls, and video calling capabilities, all in the compact Charcoal design that fits perfectly on nightstands or desks. Regarding the occasional music lag you mentioned, here are a few troubleshooting tips that may help improve streaming performance: ensure your Echo Show 5 has a strong Wi-Fi connection by positioning it closer to your router if possible, restart the device by unplugging it for 30 seconds then plugging it back in, check that your music streaming service app is updated to the latest version, and verify that no bandwidth-heavy activities are competing for your internet connection during playback. Thank you for your purchase and enjoy your Echo Show 5!
- Pros mentioned:Screen size
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is constantly freezing or saying it’s unable to play content. I have 5 Alexa devices, and only this model gives me issues. Reaching out to Amazon’s tech support was a waste, and really they just wanted to update me to a larger model but I need this specifically for its size. I use it in the bathroom and it’s very handy when it’s not freezing. Being able to get a daily overview while brushing my teeth is amazing.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Kryssie,
We are sorry you are not enjoying the Echo Show 5. Tech Support may have talked you through Wifi best practices, but your device may need a software update that you can check for in settings. If the bathroom is a low connectivity point in your home this could be causing the freezing. If it is next to the window or interacting with any elements, that could also be it.
If you want to continue troubleshooting, you can call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331! Hope that helps!
Echo Show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this product very much. Good quality for the price.
I would recommend this to a friend- Pros mentioned:Ease of use
Great device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think I would like this or need it. I was wrong, I find myself using it for so many things. It is a great device to have.
I would recommend this to a friend This Alexa model is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Alexa model is great because you can drop in when no one is answering the phone
I would recommend this to a friend- Cons mentioned:Ads
Perfect little alarm clock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this item as it serves the purposes I need it for. I just with Amazon would not put so many ads on this device.
I would recommend this to a friend Alexa echo show
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love saying Alexa make rain noise so I can sleep or turn off the bedroom lights
I would recommend this to a friend- Pros mentioned:Ease of use
Bought for my mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom (who is older) to use for the music and to set timers and reminders. I can’t believe how good it sounds and I wasn’t sure if she’d figure out how to use it. I was wrong- once I set it up, she has been using it every day since and loves it.
I would recommend this to a friend Quality Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. It was so easy to set up. Plug and play in about 10 minutes.
I would recommend this to a friend- Pros mentioned:Screen size
LOVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my echo perfect size for a small apartment. Love it!
I would recommend this to a friend