Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.6 out of 5 stars with 1497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,497 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my eco5 it does everything to help my day be easier and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I use it as an alarm clock and quick hands free inquiries. It also has the drop in feature. Great if kids have to wake up and get ready for school while your at work. it's like a nanny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack Ryan Amazon Echo Show 5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves Jack Ryan Amazon Echo Show 5. Women can enjoy playing too.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Problem Adding to other Alexa products ha

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It set up fine but now having issues with all of my Alexa products, (lights, echo, and blink camera. Have to call Amazon to get it straight. They no longer list a telephone number to call so may be out of commission for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safer & happier!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for a 92 year young woman. She loves it & she feels safer knowing it will call out for help in case of emergency. Or if she just wants to hear history stories back in her time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what I needed

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Linked to my doorbell system so I can see if furthest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tech buddy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly a must have. Minimum of 2 per home.Outstanding device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon echo show

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy Alexa is great we have our cameras connected to it also very nice easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally awed by the richness of the sound coming out of a small device! Screen is easy to use and images are crisp. Setting up smart devices was easy and it communicates efficiently with the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids communication

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way for my kids to communicate with me if I step out. The kids lock is very efficient it limits their searches. It’s great to connect them with grandma and other family members without having to expose them to a full phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To look at it, you wouldn’t think there is a difference. Well, it is. The sound is much louder and clearer. It even has a little bit more processing speed. Much better from generation one I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa echo 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchased, deliver on time and price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice little screen

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little screen for smart home. I use this as an intercom screen for my ring doorbell. Another useful feature I use is to make a shopping list which automatically transfers the list to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Echo SHow

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom so she can connect with us and alse see who is at her door through her ring camera. Connecting the ring to it was a little tricky but I was able to do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product. Too many adds, but love the bilingual

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I use it for business purposes and it's a great desk assistant. Coordinates with other Alexa's.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Must have!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during Christmas for gifts, everyone loves this product. It’s also a camera this device has so many features to enjoy. You cannot go wrong with this purchase.. Don’t miss out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re thinking about getting it, get it. You will not regret it. I love mines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echoing For Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for my son’s first apartment at college! So many ways it can be used!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New features but slow response time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes verbal commands very slowly compared to the older model. otherwise does have a few features with Alexa Plus that some people might find useful

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello NotAFan! Thank you for your feedback on the Amazon Echo Show 5 — we truly appreciate you sharing your experience, and we're sorry to hear the response time hasn't lived up to your expectations compared to your previous model. Slower verbal command processing can sometimes be improved with a few simple steps: ensure your Echo Show 5 is connected to a strong Wi-Fi signal, check that the device software is up to date by going to Settings > Device Options > Check for Software Updates, and try restarting the device by unplugging it for 30 seconds and plugging it back in. If Alexa+ features are actively running in the background, they may occasionally require a moment longer to process — this can improve over time as the device settles in. We genuinely value your feedback and are glad to hear you're finding some of the Alexa+ features useful. Thank you! AmazonDevices