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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,491 reviews
  • Rated 3 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an echo dot that stopped working. We have 3 in the house, so we know what to expect. Anyway, this one has a delayed response in both action and vocals. I’m not very happy with her and she may be going back.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Jimbo, and thank you for your feedback on the Echo Show 5 (newest model). I'm sorry to hear you're experiencing delayed response times in both actions and voice responses, especially since you have experience with other Echo devices in your home and know what to expect. Here are some troubleshooting steps that may help improve responsiveness: ensure your Echo Show 5 has a strong internet connection as connectivity issues can cause delays, restart the device by unplugging it for 30 seconds then plugging it back in, check for software updates in Settings > Device Options > System Updates, ensure the device isn't placed near sources of interference like routers or other electronics, and try moving the device to a different location to see if Wi-Fi signal strength improves. You can also check your internet speed and consider resetting the device to factory settings if the delays persist. I hope this information helps improve the device's performance. Thank you! AmazonDevices

  • Rated 5 out of 5 stars

    Echo show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a teenager that needs an exciting alarm clock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It doe lots of things and relatively easy to use. My grandpa loves, he is 103 years old and he's a body builder. He uses it ti give him motivation throughout his workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It was a gift and the person is thrilled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon Echo Show

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My echo show is good but it freezes a lot and I am not sure it is connecting to the ring cam well because it doesn’t show unless I go to it.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Darnell. I'm sorry to hear that you're experiencing freezing issues and difficulties with your Ring camera connection. Here are some troubleshooting steps that may help resolve both the freezing and Ring camera connectivity issues: 1. Check that your Echo Show 5 has a strong, stable internet connection, as weak Wi-Fi can cause both freezing and connectivity problems with Ring devices. 2. Restart your Echo Show 5 by unplugging it from power, waiting 30 seconds, then plugging it back in. 3. Ensure both your Echo Show 5 and Ring camera have the latest software updates installed. 4. In the Alexa app, go to Devices > Cameras and verify that your Ring camera is properly linked and enabled. 5. Try unlinking and relinking your Ring camera in the Alexa app by going to More > Settings > TV & Video > Ring, then disable and re-enable the skill. 6. For the Ring camera to display automatically, ensure you have announcements enabled for the camera in the Alexa app under Device Settings. 7. Consider performing a factory reset on your Echo Show 5 if freezing persists, as this can resolve many performance issues. If these steps don't resolve the freezing and Ring camera connectivity issues, Amazon Customer Support is available 24/7 for further assistance at 1-888-280-4331. Thank you for your feedback, and I hope these steps help improve your experience. AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Woks well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small that I thought but works amazing Easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Amazing sound. I recommend it. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo show looks too good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and very easy to install. cute and very attractive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome small device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can go online and youtube on this device. It was also on sale, so it made it extra cool. I am still learning the device, but so far, my son and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa for older adults - a welcome addition to our

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are older-78-so it is taking us longer to figure out what it does and can do. The music portion of this is so good for our old souls. It was confusing for us and I’m still, after a couple of months, trying to figure out and understand what we are paying the extra monthly bills connected with the device and to understand what all the functions are and how to set them up and connect to other things in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen part of security system Amazon's best product

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good buy.Fun item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cute this echo show 5.Love it.I live alone and it's good company for myself.It can do alot.Its an adorable item.Love talking to it and ask it questions.Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, everything i wanted! Works great connecting me to rest of my house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. She is going to love it! Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but with great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality as expected from Alexa. We have other different Alexa’s, but this one is small but with an excellent sound. The bass are impressive for a small sized speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little smaller than i’d expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest device. Def smaller than i expected but i love the addition to my life. Sound quality is better than the speaker i have and i like seeing my photos scroll thru

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Every one needs an Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product-easy to use! We got this for a gift to my father in law and he loves it! He listens to music, checks out the weather and can call us if he wants!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    GaryGraham

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon- Echo Show 5( 3rd gen.) 5.5 inch Smart Display is the coolest thing i have not been disappointed in this product im happy with my visit to BESTBUY.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    show off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great, love the ability to display recipes etc, watch prime video presentations, great as alarm clock, also really like portability of 5 inch profile

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it daily for many tasks. It’s a great addition for any room! Will be purchasing more in the future

    I would recommend this to a friend