Customer Ratings & Reviews
- Model:
- B09B2SBHQK
- SKU:
- 6544304
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the nice picture and sound quality of the Echo Show 5, as well as its clarity and ease of use. Many appreciate the screen size and accessible price point. While some users have experienced issues with connectivity and speed, the majority seem satisfied with the device's features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.handy , easy to use , have everything for your needs
I would recommend this to a friend It’s like a personal assistant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Love love to awakened in the morning by the time and weather. Then my favorite get ready for work music. Great start for a good day
I would recommend this to a friendI Echo That!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual great devices in what you get in the Echo Family. This is my 4th device as I continue add them around my home and as gifts to my niece and nephew!!
I would recommend this to a friend- Cons mentioned:Ads
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, this is by far the worst Echo device ever. I have them all, and this one I would return if I could. I haven't been able to find how to keep the clock display on all night. The screen goes dark and will not come back on unless you swipe down . You are unable to see what time it is in the middle of the night unless you physically touch it. The alarm is too loud. I haven't yet figured out how to regulate the alarm sound. It has way too many ads. I had the previous version and love it. I would not recommend this version!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DeeDee! I am sorry to hear about the issues you are facing with your Echo Show 5 device. Please try these troubleshooting steps to see if it fixes the issues you are running into. 1. Go to settings on the device. 2. Select clock and photo display. 3. Select night mode. 4. From here, you can schedule specific times you want the device in night mode. This will ensure the device is in night mode for however long you want it to be. As far as the alarm being loud, try these steps to adjust the volume of the alarm. 1. Open the Alexa app. 2. Open More and select Alarms & Timers. 3. On the Alarms tab, select Settings. 4. Use the volume slider to turn the volume up or down. To remove unwanted ads, swipe down on your screen, click Settings > Home and Clock > Home Content. Disable the content that you no longer wish to see rotating on your home screen. I surely hope these steps help but if for some reason they don't, please reach out to Amazon customer service at 1-888-280-4331 for further help. Have a great day!
Alexa purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to buy.. comes in handy to keep in touch with family member and listen to good music with a great sound system
I would recommend this to a friendGreat!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Alexa. This was a great choice. I havnt had any problems
I would recommend this to a friendEcho 5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a defective echo 5 and I returned it to the store but they show me exactly how and where I can return it to get another one and it wasn't any bother at all
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good…but design requires you purchase the stand if you want to log into the camera and see what’s going on in that room. Otherwise you’re staring at the upper 3/4 of the wall and cieling.
I would recommend this to a friendKids Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love it! Got them for their rooms for Easter!
I would recommend this to a friendAmazon Echo Show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Except for the pictures. Split in 3 on the screen at times and cannot seem to change it to display only one.
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 3 echo shows, this is the smaller version for guest room but happy with all
I would recommend this to a friendEcho show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Highly recommended
I would recommend this to a friendNot impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen keeps going out will be returning it for an exchange.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello MatthewM! Thank you for your feedback on the Amazon Echo Show 5. I'm sorry to hear you're experiencing screen issues with your device. A screen that keeps going out can indicate a hardware defect or power supply problem. Try unplugging the device for 30 seconds and plugging it back in, ensure it's using the original power adapter, and check that the firmware is up to date through Settings. If the screen continues to malfunction after these steps, exchanging the unit is the right decision as this appears to be a hardware issue. I appreciate you sharing your experience and hope the replacement unit works properly for you!
Good overall
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice and accesible price. Just a little bit small.
I would recommend this to a friendI recommend it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this since I installed it’s been working fine
I would recommend this to a friend- Pros mentioned:Ease of use
Functional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item functions as advertised. Easy to use and setup
I would recommend this to a friend Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for me. Had a different, older brand and this was a huge upgrade. Great purchase.
I would recommend this to a friendHandy device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a handy device. I keep it in my office for all the uses that I would use an audio only echo. In addition the screen provides access to video for example checking security cameras. Price is reasonable and Best Buy did a great job with prompt delivery.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I can find everything here. I recommend it.
I would recommend this to a friend