Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 6547597
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.
This summary was generated by AI based on customer reviews.
Super clean and sleak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super easy to use and super modern look
I would recommend this to a friendBest delivery, keep to time, best installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy best appliances always. My washing machine working really well and easy to use. I love it.
I would recommend this to a friendThe great move
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer from bestbuy .the guys was so nice and did a great job in moving my dryer in the house.
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good have not had any issues and have been using it at least 5 times a week since I got it
I would recommend this to a friendGifted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised my daughter with it as a gift. She fell in love with it along with the dryer.
I would recommend this to a friendYup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, wish the hookups were included but either than that.
I would recommend this to a friendSamsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and User Friendly !! Convenient and easily accessible!!
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. It is very spacious and quiet. Works great
I would recommend this to a friendVery Nice Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a Great Buy From Best Buy ! Love the Color and the finish its perfect and works wonderfully
I would recommend this to a friendDrum is big, but cant handle weight.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its made for a big drum to fit a higher volume load... BUT.... it cannot handle the weight of that load. please get a front load not top load. drum moves around if too heavy then restarts the whole cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working washing machine in your household, CraigH. Let's get this taken care of.
Please refer to the resources below to address your washer's concerns. Please click the link and the hyperlinks for tips.
Samsung washing machine spins poorly (See steps A, B, E, and F):
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151396514 so our team can pull up your information when you message us.
Have a great day.
-John
Approved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love anything Samsung products they dependable and long lasting great purchase
I would recommend this to a friendPremium product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, efficient, and premium quality. Smart features are useful!
I would recommend this to a friendI missed my old one so much I had to get again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung washer!! Nothing like a top loader!!
I would recommend this to a friendGets clothes WET...but they're not CLEAN!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What samsung doesn't understand is that it doesn't matter if there are cute chimes if the product doesn't actually CLEAN or DRY anything!! The basic FUNCTIONALITY of this product is subpar. It stopped working correctly within a MONTH. Now i'm jumping through circus-style hoops that have been set on FIRE to get clothes clean. We're using more detergent, more fresh beads, more bleach - just to get clothes clean. It's like there's poor agitation or something. After only 30 days, both this and the matching dryer went on the fritz and basically need to be replaced. After 30 more days and at the height of the holidays, both the washer and dryer were functioning so poorly you'd have thought they needed to be replaced instead of being the replacement for a 20-year old trusted Whirlpool. It's only been 90 days (60 days of which i've been trying to get Best Buy or Samsung to step up and i'm going in circles). I can't send it back and if i could, i completely would. Save yourselves and buy something else. This is garbage. I finally got in touch with a real person this morning from Samsung and they're sending someone in 4 days to fix it. Stay clear of this set. Go buy a Whirlpool.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jacqueline,
We can feel your frustration with this washer. We are here to assist you.
We recommend checking the resources below for steps to take when clothes are not clean after the washer cycle.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148055508), and it will help our team pull up your information.
^Rodel
The WORST. Knotted clothes always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this washer so much. I basically only use the deep wash with extra water for every single load. It doesn't matter what I put in because there's not enough water so half is out of the water and it's a knotted mess. What I hate the most is that is starts agitating right away! With dry clothes in it! No spinning first, just agitating while the water starts pouring. My clothes are ALWAYS knotted up. Waste of money for the way it works and bad quality for an expensive style washer. DO NOT BUY. Buy LG instead or a cheap washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Golser,
Thank you for taking the time to share what you’ve been experiencing with your washer. We understand how frustrating it can be when clothes come out tangled or knotted after every cycle, and we’re here to help you get the best results from your appliance.
To address the tangling you’re encountering, please follow the guide below and click on the embedded links for additional support:
Laundry is tangled or wrinkled after washing
http://www.samsung.com/us/support/troubleshooting/TSG01218323/
If you’d like further assistance tailored to your model, you may reach out to our support team through the channels below, and we’ll be glad to walk through additional steps with you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151470822) to help our team pull up your information.
Thank you.
^Camille
Great purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Very deep and spacious to wash laundry. Great for King size comforters.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good and effective, it works very well. so far, we are enjoying it.
I would recommend this to a friendVery satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and recommended it to my friend. She purchased it and couldn’t be happier
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite , huge on the inside awesome features. Highly recommend
I would recommend this to a friendOutstanding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and very professional washing machine. Solid performance using current technology.
I would recommend this to a friend