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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.7 out of 5 stars with 844 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the 23.8" Full HD All-in-One for its overall performance, ease of use, and speed. Many appreciate the large screen size, fast setup, and all-in-one design. However, some customers wish it had more RAM and memory capacity, and a few expressed disappointment with the customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 844 reviews
  • Rated 5 out of 5 stars

    Great replacement for limited space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this item has been a nice upgrade to my old laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for average home use. Not for intensive tasks such as gaming or video editing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old School

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Hp computers, however it would still be great to have the disk included on it’s before. Hate having to purchase an extra part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using this computer, working great so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 23.8" Full HD All-in-One - AMD Ryzen 3 7320U

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this type of computer. Barely has any RAM and does not work for multi task. My computer started blacking out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s tops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. I swear by HP. Would have no other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PRODUCT MET ALL MY REQUIREMENTS. WILL BUY AGAIN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice computer. I am very happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    plane jane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the price has already locked up once nice bright screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pc set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come with a manual. Still trying to figure out how it works and how to transfer files from my old iMac.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    broke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard was not functional. Have to send it back to the company. And hope HP will send another back. Best Buy won't Honor the 3 yr extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BBB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy my life is easy. Best Buy is the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had so many problems with a computer. Had to get rid of time out because it didn’t want to come back on after. Now keeps spooling print jobs. Can’t use it for much more than email or it goes crazy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You Get What You Pay Fors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AIO had trouble staying connected to the internet. After hours with customer service from HP and BestBuy, we returned it and upgraded. To be fair, at last BestBuy CS admitted it sounded like a hardware failure. We were able to return it and upgraded another HP AIO, which works very well. The return was very easy, and we are happy with the upgraded AIO.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality. Cheap. Missed Return Window by a week. Best Buy Local Store Nightmare with 0 Help from Customer Service. Stuck with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dislike: It's a pain in the butt to put the USB stick in to backup. I would not have gotten this computer if I knew this a head of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not using much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finding it hard to set up but that may be me! I can’t figure how email works!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this computer but unfortunately I have returned 2 after using them for only a couple of days because of the screen either blacking out or flickering all day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MyNew 23 HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fired it up after holidays and still working on settling up printer,so not sure of any other issues yet,but few things different than what was told when looking

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    pooer customer care & poor handling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor customer care & poor handling. they are not responsible for mistakes they had made

    No, I would not recommend this to a friend