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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.7 out of 5 stars with 844 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the 23.8" Full HD All-in-One for its overall performance, ease of use, and speed. Many appreciate the large screen size, fast setup, and all-in-one design. However, some customers wish it had more RAM and memory capacity, and a few expressed disappointment with the customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 844 reviews
  • Rated 1 out of 5 stars

    Will never get one like this again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange. After setting it up, worked for about 10 days. Started freezing up, tried everything to correct it other than resetting. Had same problem with exchange computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Display model defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Bought a display model. Computer was defective, would not download windows 11 completely. Took to a computer shop he said take it back a new computer should not have these problems. Cost a fee plus drive 160 miles round trip to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT USER-FRIENDLY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate it! I should NOT be forced to have passwords and pins for everything! I shouldn't be forced to use UGLY backgrounds! It is NOT EASY to work with! It was wasted money on a purchase that I could have used toward a more USER-FRIENDLY computer!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. I could have used lots of help in getting it to work once I got it home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It is a Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    locks up constantly even Geek Squad cannot fix it bad computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pres

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back computer and printer.. not functioning properly.. rediculus.. wasted so much time myself and customer service reps 3 times and the geek squad.. no one could fix them ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was a worse computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep frozen up and took it to geek squad to fit it and took home and it was worse. So took it back and got a dell computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told it would work for online gambling sits and it did not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All in one computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reurned to store after 3 weeks & 3 visits from technician. It froze, couldn't type on on it, couldn't shut down..frutrating !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service device and overall experienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good choice and was lied to by staff at store unbelievable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what was told to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will only connect to ONE additional Monitor- sales person stated it would connect to two giving a total of 3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HELP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different story from everyone! Repeated calls and on phone so long that have to recharge! Still have not received refund to purchase another computer from you. Very frustrated and many tears, Not good for a disabled senior citizen!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said used great condition but definitely could’ve been packed better and the condition was definitely not what it was described

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed to receive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive the product and was not returned full amount.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Desktop disaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it. My data was transferred ok but the hp wasn't set up for use had to contact someone to walk me thru doing it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 20 minutes and the fan wouldn't come on so the computer shut down. Best Buys did replace it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in my new computer - for several reasons.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy i had to return product stop working. Unhappy with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service Ever-computer was not deliv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is fine, the customer service and all the issues that happened, were not. Best buy does not care about customer service at all. Shop somewhere else.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried this product. I got it for my daughter for Christmas.

    I would recommend this to a friend