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Customer Ratings & Reviews

$979.99
Save $325
Comp. Value: $1,304.99

Customer reviews

Rating 4.4 out of 5 stars with 570 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 570 reviews
  • Rated 5 out of 5 stars

    So Happy with Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine and so many washing options. I am so happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the tray with detergent filler. I don't use it a lot, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a wonderful job. Really like all the smart features. Very quiet while running and uses less water than our old machine while getting everything clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washer, it's very easy to use, I like its large capacity and the fact that I'm able to wash a queen size bedspread in it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has done what it’s supposed to do, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not stack it, however best washer i ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I made the decision to do this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up very nice love this set nicest one I've ever had The sanitize feature gets my clothes super sparkly I suggest this purchase to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product. Quiet. Efficient. Looks great. Recommend buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer to replace the one I owned for 15 years. My wife likes the easy to use control panel. The GE Profile is a great product. Would recommend this washer to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Team approach to processing my transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Manager who assisted us with our transaction was extremely helpful as was Moheeb was also helped during the process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, so far it’s been okay,my only complain is the add water part,you can’t add more water on the normal cycles.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear your washer is performing well overall, and we appreciate your feedback on the water levels. The Deep Fill option can be used on any cycle except Normal/Colors, which follows Department of Energy guidelines set in 2016. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer! Efficient!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Uses efficient amount of soap and one fill lasts over 30 washes. Really rings out the water, so much so it only took half the amount of time to fry my comforter than my previous washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This model features our SmartDispense technology. This feature allows you to save time and make laundry effortless with our intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the perfect amount based on load weight and fabric type for optimal cleaning performance. We're happy to hear you're enjoying this washer and we're confident it'll continue to impress for many years. GE_Appliances

  • Rated 5 out of 5 stars

    Store Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well organized store and employees will be going to buy from the Fayetteville store again in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 5.3 cu.ft. washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really think this is a great washing machine. It is easy to use and the clothes are clean in a reasonable time. When the dryer is stacked on top, it is easy to get the clothes in and of the dryer. We love it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review. This is a great washer with some nice features. We hope you continue to enjoy using your unit and it is a great addition to your laundry space. GE_Appliances

  • Rated 4 out of 5 stars

    Lift off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like top loading washer better and this machine sounds like an airplane taking off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer best choice Is clean air dryer is fantastic

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smart Washer, Dumb App

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant disconnects from the GE app. Reconnecting takes forever and often fails, so remote features are useless. Worse, the washer sometimes skips the final spin entirely, leaving soaking laundry and forcing a repeat Drain & Spin. Build quality feels cheap for the price. I regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to provide some guidance to help with connecting to the smart HQ app and the incomplete cycle issue. Our Connected Home Support Team can assist you with any questions, concerns, or troubleshooting regarding the Wi-Fi features of your Smart Appliances. They can help with set up and connecting your smart appliance to your Wi-Fi through the SmartHQ™ app, as well as troubleshoot any connectivity issues you may experience. If you are experiencing trouble connecting or keeping your unit connected, please reach out to them at the phone number here- 1-800-220-6899. Regarding the incomplete cycle there is some helpful information in the manual on page 32 under "Incomplete cycle or timer not advancing" for you to try to resolve this issue. We also have a great article on our website titled "Front Load Washer - Does Not Spin" that is also helpful for this. GE_Appliances

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer I have ever had. Great capacity and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Load Washer - GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted we have only had our washer and dryer for a month now, we are very happy with the product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Profile washer is awesome and with the auto dispense of detergent and the automatic features it makes washing of regular clothes or large items simple.

    I would recommend this to a friend