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Customer Ratings & Reviews

$979.99
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Customer reviews

Rating 4.4 out of 5 stars with 577 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 577 reviews
  • Rated 4 out of 5 stars

    Ease on back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front stack makes this an easy machine to use, reducing back pain!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are happy to hear it’s not only easy to use but it’s not straining your back! We think you will continue to be impressed with this amazing washer for many years. GE_Appliances

  • Rated 5 out of 5 stars

    Watcher and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente, my house hold is very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxurious Feeling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best decisions to get this appliance. don’t hesitate to spend money for it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible all around, installed and did not work. Called many times to resolve. Told they would come to fix and never showed, cancelling the appointment 5 minutes before anticipated arrival. Called back and told it would be another week. Having a washing machine that never worked and having zero support is terrible. Also dented the dryer when installing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to assist you with this washer and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice………………………………….,,,,,,,,,…………………………………………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very loud washer - gel Squad coming out to examine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY LOUD WASHER! Not sure if it is a defective machine, Geek Squad coming out tomorrow to look at it. I may exchange it, we'll see. If i do i may go with the lg, and get the stackable dryer. I'll keep you posted with an update!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. If you believe the noise is abnormal, we recommend you review the section titled: "Loud or unusual noise; vibration or shaking" on pg. 32 of the Owner's Manual. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any case numbers you may have, and the model/serial numbers of your washer so we can assist further. GE_Appliances

  • Rated 5 out of 5 stars

    Combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the units, everything you need at finger control, right height even with pedestal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer Arrived Damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery drivers for both the washing machine and the dryer were competent and friendly. The dryer was delivered separately on December 19. However, the dryer arrived with a broken door that is unable to close. The delivery drivers contacted Best Buy and a new door or new machine has been ordered. It has been over a week and I haven't heard back from Best Buy when I will receive a working dryer. I am NOT happy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly to further discuss your delivery concerns at: 1-888-237-8289. GE_Appliances

  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine. I am totally satisfied! I couldn’t have made a better decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine nice and big and when the load is done the clothes smell so good. The only downside is when you turn it on it always says low tank. When the water fills up it is very noisy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Tank Low will display when the SmartDispense tank needs to be re-filled. Typically, this first lights up when there are approximately 8 - 10 loads of detergent remaining. If the tank is full and continues to display "Tank Low", we recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. GE_Appliances

  • Rated 5 out of 5 stars

    GE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the anti microbial feature to help prevent bacteria, Plus, I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer ser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic machines. Worth every penny. Wouldnt hesitate to purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent and powerful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Silent and powerful machine. And like the fact it has 10 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as always from Best Buy. Buy all my major appliances here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far very good washer. has many options that is why i picked this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great and works pretty good. Only con is that the washer is a bit loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance. Has all the bells and whistles Will Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks very nice! Very happy with it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer allows you to save time and make laundry effortless with our intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the perfect amount based on load weight and fabric type for optimal cleaning performance. We're thrilled to hear you're enjoying your washer, and we're confident it'll continue to serve you well for years to come. GE_Appliances

  • Rated 1 out of 5 stars

    Don’t plan on it laso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 months in it will not start. GE was not helpful would not recommend to others.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you letting us know the situation. For help with this issue, please follow the tips in the "No power/washer not working or dead" section on pg. 32 of the Owner's Manual. If this doesn't prove helpful, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    6 months and garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for 6 months and what a problem. Very loud, leaking under the machine causing flooring to warp. This is the second machine. First one was damaged upon arrival.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you making us aware of your experience and recommend taking advantage of your warranty by contacting our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances GE_Appliances