Customer Ratings & Reviews

This has been an amazing experience. My clothes have never felt or smelled cleaner. This is super quiet and the auto dispense has been a game changer.

Replaced our old Kenmore washer. A welcomed change.

This washer has a great capacity and does a good job cleaning our clothes. It can easily hold my king size comforter without requiring a second rinse cycle.

Love this new front load washer and my experience with Best Buy. There are no issues with spin cycle having to re-balance load like there was in my previous front load. My clothes are coming out beautiful. It was delivered on time, no issue with the install. I'm very happy after these first 18 loads.

Excellent product. I recommend this item to everyone

So, I have to say that this unit was a replacement for a model that I purchased two years ago. Due to the constant power surges in my neighborhood, unfortunately, the unit was fried. What a great opportunity for me to repurchase the near-exact model I had and color-match it with my dryer. This unit is amazing. Supper efficient. Cleans well. My water usage and electricity bill have both decreased with this unit. The smart features are great. I highly recommend this unit.

After a month, our 4 person family has had a major upgrade in both cleaning quality and larger loads getting cleaned. Under garments are clean, cottons are fluffy, and the preloaded detergent is a huge bonus. This also has an app that tells you when the detergent is getting low, but also when you're cycle is finishing or left behind. You can even connect from anywhere to start, stop, or refresh with another rinse!

Very good washer. It’s very silent, easy to use. All the controls are very good. I really like the ultra vent system. I m very happy with this product.

Its a washing machine. It washes clothes like it should, so far.

Best washer and dryer we have ever had, washes great!!!

Love this washing machine! Beautiful color and works great. Very quiet. And I like that I can fill up the laundry detergent and not have to do it every time I wash!

WORKS GREAT AND DELIVERY MEN WERE ESPECIALLY ACCOMMODATING THANKS!!!

I did a lot of comparisons trying to find the best front load washer with the largest capacity for washing our comforters without choking down the drum. This washer has absolutely surpassed my expectations. It is not only big enough, but it has an awesome venting system that automatically cleans the washer after each use. I’m beyond thrilled with this purchase!!!!

good product and easy to use my wife and me we loved I hope can be for a lot time.

I've had this machine for less than a week, and I'm already considering returning it. This machine is LOUD. My laundry room is on the 2nd floor, and when this thing is running, you can hear it throughout the house. There is some kind of motor that runs often during the cycles that are 10x louder than the Samsung I replaced. You can actually feel the vibration of the motor running on the floor on the opposite side of the house. When the spin portion of the cycle begins is when things really get interesting. The machine doesn't seem to be able to balance a load. I've only done a handful of loads ranging from 1/3rd full to completely stuffed. The machine did best with a fully stuffed load, but anything over medium spin would still cause objects to fall off the walls around the house. The Samsung this machine replaced would occasionally get out of balance, but never to the level of this machine. The problem can be somewhat helped by stopping the spin cycle and moving the load around, but that's a very inconvenient thing to do for every load, and even then, the imbalance is still severe compared to our previous machine and causes vibrations that are heard and felt through the home. I've never had a machine rattle the windows, but this one does it consistently. I went through the noise and vibration troubleshooting in the manual, but nothing fixed the issue. I think this may just be the way this particular machine operates. The load is very dry after the violent spin cycle, which lowers required time in the dryer, but it is almost unbearable to be in the house while the machine is running. We will likely be returning this machine and matching dryer, although the dryer seems to be fine. I don't think our house can handle the stresses of this machine.

When i first got this machine I was using all the smart features, after a few weeks it wouldn't run, i would pick a cycle and nothing would ever happen. I called warranty, tech came out. Tech said there were no cycles stored on the motherboard/HD or whatever, like all the cycles got wiped out from the programming.... he had to order the part, after about a week the part arrived, tech came back and installed the part, no issues since, its been over a year now.... though, I have never updated it or used the SMART feature again.

So far so good. I’ve owned it for a month and with a new puppy have used it quite a bit. It’s not the most quiet one but it does a great job with the laundry and I like the features. One drawback is there isn’t a spin only cycle. I love that the pedestal is taller and makes clothes in and out of the washer very easy. I would strongly suggest getting that too if you have back problems. I’ve had 2 Samsungs that did not last and were junk, hoping this one can put live them.

Machine is pretty much just what all the reviews said about it. It’s also very heavy and the rounded shape of the front makes it very difficult to get a two wheeler dolly to lift from the front making final positioning difficult. Recommend getting the white, the dark mat-blue looks dingy and cheap paint.

Great machine, easy to use, spins clothes dry - like the auto detergent feature

Great washer dryer set. Huge capacity and love the detergent dispenser. Switched from pods.