Customer Ratings & Reviews
- Model:
- HN7306WU-PX13.R3704050
- |
- SKU:
- 6584436
Customer reviews
Rating 4.4 out of 5 stars with 366 reviews
(366 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the ProArt PX13 laptop's overall performance, brilliant screen quality, and portability. The processor speed and ample RAM also contribute to a positive user experience. However, some customers have concerns regarding the short battery life, the refresh rate, fan noise, and heat dissipation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Jacobo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for university students, easy to travel light weight and reliable
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great pick for photoshop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. They were absolutely right: It met my expectations.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Asus Pro Art
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice , fast little computer with good screen with 3k OLED
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect, it is good fit for medium to large task range
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So happy with my decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely the best laptop you could ever have.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Great size, great air flow, beautiful design
I would recommend this to a friendRated 5 out of 5 stars
Study and Play
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Laptop, usefull for collage at full Boost i'm studying Electrical Eng, and this Laptop helps me do diagrams for construcción and the avance it has to help me also with My carrer plans, it also has a powerfull ser up for games for when i chill
I would recommend this to a friendRated 5 out of 5 stars
Love my new laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop! Couldn’t be happier with my purchase. This laptop is just the best!
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Great laptop for the price but battery is just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop but not battery:( and Great Service from Best Buy as usual
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Karim,
Thank you for sharing your feedback on the ASUS ProArt PX13 Laptop, and we apologize for the issues you're experiencing with the battery. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009298-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
C
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and custmer service at Best Buy!
I would recommend this to a friend Rated 3 out of 5 stars
review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.monitor too smal for my liking, plus the metal bent over heat.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Catlover,
Thank you for sharing your experience with the ASUS HN7306WU laptop. We are sorry that the screen size did not meet your expectations, and we sincerely apologize for the overheating issue you’ve described, specifically the concern about the metal bending due to heat.
For further investigation, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the matter in detail and provide the appropriate guidance or service options.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2408009298-0017" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PX13 has been the best laptop I've ever used. It can run substance paint smoothly, I can code using the battery and the thing is dead silent on the go.
I would recommend this to a friendRated 5 out of 5 stars
Great powerful laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast, the keyboard is comfortable, the display is amazing. Battery life is average, but only when using the GPU, is okay for general use. I like the size and weight.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, love the tablet/touch screen feature.
I would recommend this to a friendRated 5 out of 5 stars
Just the right choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt looking for a laptop this small or with a lower amount of memory but with thre knowledgeable sakesmans helped us choose what has turned out to be more than enough laptop.
I would recommend this to a friendRated 5 out of 5 stars
Would buy it all over again if I had to.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this laptop has kept up with most of my needs, I do video and picture editing and regular gaming. I don't need the graphics maxed out but it hasn't let me down yet.
I would recommend this to a friendRated 1 out of 5 stars
Open box is a NO-GO!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop open box IN "EXCELLENT CONDITION" for $1,135, was immediately disappointed. Some accessories were missing, multiple dents on the laptop, hair on the keyboard, and scratches and scuffs on the edges. Immediate refund, DO NOT BUY OPEN BOX! I thought the listing would be more accurate to the description provided on the website... Boy was I wrong. The pictures shared are from AFTER I cleaned off the hair on the laptop, looks MUCH worse in person. If this is "excellent" then I cannot begin to imagine the the "good" and "fair" quality.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David,
We regret to learn about the condition in which you've received the device. We understand that this has caused inconvenience and we apologize sincerely on behalf of ASUS and the reseller. It is our hope that you were able to return the defective product to the place of purchase for a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2410019634-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Px13 proart laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been amazing so far its battery life last as long imas I need it to! It can also run plenty of games!
I would recommend this to a friendRated 4 out of 5 stars
Good Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. Track mouse stopped working for no reason
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.customer service and quality of product was amazing
I would recommend this to a friend






































