Customer Ratings & Reviews

wow why didn't anyone else think of this before? I have had other models and or other brands of these robot vacuum and mop. nothing compares to the shark one. i barely have to attend to it. the base is huge but well worth it. if you are a really busy person this is the type of robot vacuum/ mop that is worth the investment. strong suction power, it can lift itself over most obstacles because I have some wires on the floor that my other robot could not go over and a high saddle in the bathroom. i don't have to carry the robot in there anymore!!! the shark one did it with no issues. the trash bin is on the side of the base. You don't need to touch the robot. it has a water tank that is good for about a month. plus, it cleans the pad after every charge. this pad will get dirty its not a gimmick that the base cleans it well. so this robot mops different than the other robots i have it took out some of my tough stains by rotating instead of just passing over it various times. and the corners are clean it blows air to get the debris out of those annoying corners. you really have to seee this thing in action. there is also an app, and you can program it with Wi-Fi.

Still learning to use it properly. It has a great number of features seen mostly in more expensive models. The Power Detect needs to be improved - sometimes it leaves debris behind.

I have had multiple roombas. This shark blows them out of the water. I habe had Roomba vacuums and the braava jet m6 mop. The shark is better at both mopping and vacuuming and it actually docks itself with no errors. The roomba would always be hit and miss with docking. The only grip i have ismthe app. It works, it gets the job done, but the app is soooo basic and needs a major total redesign. I got this shark on sale for 699.00 and it was worth it.

Thoroughly enjoy using the shark vacuum and mop. Programmed it to know the layout of the house, and it goes on its own.

I purchased this robot vacuum yesterday Christmas Eve from Best Buy paid full price for it. It was a gift for my wife. It’s Christmas day now we’re going to set it up and when I was taking it out of the box, I noticed there was wetness and moisture inside, I investigated a little bit further and noticed dirt debris. I took the actual robot out of the box there’s hair wrapped around the brush wheel. The whole thing was dirty, and it was missing parts So now I have to drive all the way to Best Buy and return a product that should not have been on the floor for full price. But I can’t do that today because they’re closed. This Best Buy location needs to have a talk with their restock people. Maybe somebody should be fired I don’t know but when I go back tomorrow, I will be requesting a new product a discount on the new product for wasting my time gas, etc.. if Best Buy acknowledges their mistake when I go to return this tomorrow and I get the new product and it works good. I will update this review to a five star.

Works as expected and advertised. Scares the dogs a bit but they will get used to it.

We’ve had a Roomba for 7 years and after research switched to this Shark robot vac. Its been great! The app is user friendly, the ability to lift itself up is great, i no longer have to pick up our rugs just to run a vac. My Roomba got stuck by the littlest things, whereas this Shark is amazing and I’ve yet to have it get stuck.

Love it, does a great job of keeping my house spotless

The vacuuming is great, but the drying mop pad feature is AWFUL. It does not work. I exchanged it to see if it would work, but same thing happened. It says it is drying but doesn't.

The only worthwhile feature is its self-emptying and water-refilling capability, but overall, this robot vacuum isn’t worth the price. The app is glitchy and lacks basic functions found in other models, like tracking the robot’s path or stopping an action mid-command. For example, if you press “Home” and change your mind, you’re stuck waiting until it returns to the base before selecting another function. It also struggles with no-go zones, often getting stuck instead of avoiding them. The mopping performance is underwhelming, leaving many spots untouched. Additionally, its tall design prevents it from reaching areas that previous robot vacuums could.

This never touch base does not work, you have to touch it at least every other day. The never stick doesn’t work because the vacuum gets stuck on thin rugs (bathroom rugs), for some reason if the little rug gets stuck on the vacuum the robot will drag or push the rug around the house. I bought the vac/mop because my previous shark robot had done such a good job but this mopping robot requires constant attention. I wrote a review about how this robot had smeared dog poop all over the house and shark would not post the review. Never buying this garbage again, never buying shark or ninja because the company censors their reviews.