Customer Ratings & Reviews

I absolutely love my MacBook Pro. The features and everything else

Best buy the best electronic shop market in the world very professional staff and very clean shop market.

it was a wonderful experience,the personal was great and helpful

Jordan was great! And all together the deal was great!

Great computer for the price. Has all the bells and whistles you are going to need, and looks very sleek.

This is my second macbook and I love it! Also, the color is great!

The sales service of the clerk is very clear and patient.

Great customer service and willing to help with anything

Great service! So good to know that Best Buy is here.

Took some getting used to but well worth it!!! A little different than a laptop

Great mac. ample power for most apps. a workhorse... and sexy too

Great computer. I bought this to replace my 2013 MBA. I have no doubt that this one won't last just as long!

Just had the worst customer service experience of my life here. I bought an enelx juice box ev charger here, and the company that manufactured that product abruptly decided to leave the North American market. In doing so, this charger is now useless because the app the it operates through was also discontinued and unsupported. The product was still under warranty and both Dani, the geek squad agent, and Sadye, the general manager of the store, refused to give me a refund or even store credit. The worst part about it is that the both couldn’t have cared less, nor showed any empathy or understanding at all for the situation. It just shows the culture of the store and the company as a whole. It doesn’t make sense to me, especially from Sadye, the general manager’s perspective. I’m sure as a GM she’s offered stock compensation, which has historically been down during her tenure, while Amazon has been up. It’s no wonder why Amazon is taking their market share - it’s poor customer service and bad company policy at the ground level. I bought my new charger from Amazon, which has a much better/safer return policy. I wouldn’t say I’m 100% never going to shop here again, but probably not as long as I can help it. And this is coming from a person who has spent tens of thousands of dollars at Best Buy - my company has an account with them! It’s clear Amazon is the better retailer for their superior customer service and policies. Because of Best Buy, this store in particular, I had to buy two chargers instead of one, and pay twice to have them each installed, which costed me about $1800 more than it should have. Honestly, the worst part about it is they made me take the charger with me when I left - they couldn’t even due me the dignity of disposing it for me

Excellent product and best price from Best Buy...shop around and they even beat Apple prices.

Aloha fast and how much I can integrate it with my iPad and the mini Mac. My favorite feature is the dictation one.

I love this product it works fast and developing photos is easier than ever

I LOVE my new MacBook so fancy! The magnetic charge cord should be industry standard!

It’s great but I’ve yet to meet an Apple product I haven’t liked.

Excellent machine. I had to return it because I needed a larger hard drive.

My first Mac and the hardware is fantastic. The Apple ecosystem works well but there are a lot of things the MacOS does inneficiently vs Windows