Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7931 reviews
(7,931 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Best vaccum yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vaccum with powerful suction. I would totally buy again!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very surprise how good a vacuum cleaner it is after having a Dyson for the last few years which was very inefficient The accessories are fantastic and user friendly. Good value for money.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great pickup and love the it pulls itself forward
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pickup and love the turning feature making it easy to move between furniture. This vacuum seems to pull itself forward making vacuuming a breezes
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iv alwats wanted one of these sharks.. been using Bissell and eureka and iv hated it... so glad i got a vacume i love and is good to my back. Its light weight and love the swivel feature
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Tae
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I over love this vacuum. It’s everything and more.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works great. It has great suction. We have cats and it really gets all the fur up. I love being able to use the handheld to clean our furniture.
I would recommend this to a friend Rated 5 out of 5 stars
Great quality, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a cat who does not like to be brushed and this vacuum works like a charm! I love the attachments I'm able to get to places I don't reach. Perfect timing for cleaning and allergy season!
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Shark Navigator upright vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. It’s lightweight, easy disposal of dirt, adjustable height, and light for better view of carpet or floor. Reasonably price.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and easy to maneuver!! I loved my Dyson and didn't think anything could be better but after using this a couple times I am thinking I have found something that is!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice solid frame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great no problems, I prefer this one to my old shark navigator as it is only half the weight and is much easier on your shoulders when using for long period of time
I would recommend this to a friend Rated 4 out of 5 stars
Decent bets the job done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Vacumn, kind of hard to push through thick carpet but other than that it’s alright!
No, I would not recommend this to a friendRated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this vacuum for about a year now. It works well, however I notice that it spits back a lot of dirt while you’re using it. I can feel it hit my feet while I’m vacuuming. I’ve made sure I’m using the right settings for carpet vs flooring, but it’s still happening. Likely going to purchase a new vacuum because of it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for taking the time to share your experience with the Shark Navigator Lift-Away Deluxe Upright Vacuum. We're glad to hear it's been performing well overall, but we're sorry to learn that you're noticing debris being expelled during use—especially after confirming you're using the correct settings.
This isn't the experience we want our customers to have, and it may suggest that part of the airflow or filtration system needs maintenance or replacement. We'd appreciate the opportunity to help troubleshoot and potentially resolve the issue before you consider replacing the unit.
Please reach out to our Customer Service Team at 1-855-427-5127, and we’ll be glad to assist further.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Shark., self propelled which is a plus for me! Lots of options With lift off canister! So easy to empty and going from carpet to wood is another fast switch! You will not be disappointed !
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Quick & Easy Assembly, Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick & easy to put together, works fairly well. Have to go over the same area at times, especially on thicker carpet, but for the price it works well. Would recommend as an affordable, reliable solution.
I would recommend this to a friend Rated 5 out of 5 stars
Shark tales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love ………oh and yeah, love love love love
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned multiple Dysons and they break. This vacuum is a fraction of the cost and works just as well!
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Very Nice Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't remember what prompted me to buy this vacuum but I'm glad I did. I like the swivel feature, and the removable canister to handhold while using the wand. The suction is great so far.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This could vac is outstanding awsome and. All the above b it has great suction and picks up great I think everyone should have one and affordable
I would recommend this to a friend Rated 3 out of 5 stars
Shark Navigator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a strong pickup as other models should have spent a bit more for a better quality
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Antenna. Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations. We strive to provide quality and value, and your comments help us improve. If you’d like, please reach out to our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can assist you further or explore options that better suit your needs. We appreciate your input and hope to serve you better in the future. Kind Regards, Shark Clean.
Rated 4 out of 5 stars
Awesome suction power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans floors and carpet really good. i like it a lot. It is hard to push when on carpet setting. The under the furniture piece does not work as well as expected. the lift away part is bulky and difficult to maneuver. Over all I happy with the cleaning capacity. The allergy free bag less style I like though cleaning the bin is difficult and does not empty easy and should be done out side unless you want to have dust every where.
I would recommend this to a friend









