Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Smooth, cleans pretty well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Nav is smooth and cleans our apartment pretty well. Really happy compared to our previous vaccum cleaner. Also it can maneuver pretty well under sofas, bed frames and close corners.
I would recommend this to a friendRated 4 out of 5 stars
Not the best Not the Worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly its a very good vacuum cleaner. It works as advertised and i havent had a single problem with it. My only gripe is the tiny size of the container. Probably great for a household that doesnt have a very furry dog. I have to empty it ever 45 secs.
I would recommend this to a friendRated 3 out of 5 stars
Disappointing operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it does seem to work well it is very difficult to vacuum carpet. Has no assist for pulling it through the carpet.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback on the Shark Navigator Lift-Away Deluxe Upright Vacuum. We're glad to hear it’s working well overall, but we understand that vacuuming carpet without powered assistance can make the experience more physically demanding.
Your comments are appreciated and will be shared with our product team as we continue working to enhance usability and comfort—especially on carpeted surfaces. If you'd like help exploring models with features like powered brush rolls or easier glide on carpets, feel free to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use, Weight
Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a strong vacuum that is easy to change the attachments, and not to heavy that I can take it up the stairs. We have 5 animals and the pet attachments work great.
I would recommend this to a friend Rated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well on wood floors with lots of pet hair. Do wish it was designed to carry the accessories on the vacuum. I do not find it too heavy or that it tilts over as mentioned in other reviews. It does not work very well on thick area rugs.
I would recommend this to a friendRated 5 out of 5 stars
Wow, great Vacuum we replaced our old Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 2nd Shark, great Vacuums, our old one still has great cleaning power but the switch went out so we just bought a new one because Best Buy had this on sale, and it was a great deal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using it. For cleaning my room, rugs etc..
I would recommend this to a friend Rated 4 out of 5 stars
Gift for Mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the vacuum as a gift for my mom. The pick-up is amazing!!! My mom is thrilled. I selected this model because it is advertised as light-weight, it is fine for my usage but, a still little heavy for my 86 year old Mom.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Shark vacuum prior to purchasing this one. I am replacing because it is 10 years ago, however it still works well. Moving the old to be used for vacuuming vehicles and a new one for the house. I will never purchase another brand.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for about a month and so far am very pleased. I have two messy dogs and this vacuum has done its job. It also turns nicely. My only criticism is that it is a little heavy for me.
I would recommend this to a friendRated 5 out of 5 stars
Great little vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been needing a strong vacuum for some time. Saw the reviews for this and the price and gave it a try. It is a powerful little vacuum. Perfect for my condo wher I have very little storage. Gets the dog hair up great!
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely HATE this vacuum! Works well on flat surfaces, such as tile and hard wood, but won’t work on any of my rugs. It’s too low and not able to adjust the height. I have always had a Shark and have always loved them, but not this one. I needed a second vacuum for upstairs and thought this was a good price. Very disappointed. My husband threw away the box so was unable to return. Do not recommend at all!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Danny,
Thank you for your feedback. We’re disappointed to hear the vacuum didn’t meet your expectations on rugs due to the unit's design, and we understand how frustrating this must be especially since you’ve trusted Shark products before. This isn’t our usual standard, and we appreciate you sharing this with us. Please know that your feedback has been relayed to our designated department for improvement, and we truly value your loyalty. We hope you’ll stay with us as we continue to improve.
Kind Regards,
Shark Clean NA
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
good buy at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and is very easy to use and operate.
I would recommend this to a friend Rated 5 out of 5 stars
You Can't Beat A Shark!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum lives up to the Shark quality! It works wonderful on not only carpeted floors but also on bare floors. I love using the hose attachments to get into close corners. This is a good quality vacuum that's not overly priced...
I would recommend this to a friend- Cons mentioned:Cord length
Rated 3 out of 5 stars
It's an OK vacuum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord is too short. The hose does not have a lot of give when trying to reach away from the housing. Despite cleaning the filters as instructed it has lost suction power.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Pleased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liking it so far. I'll see how long it lasts. The last one that I purchased, which was not from here, did not last but 3 months. But I have a warranty with this one.
I would recommend this to a friend- Pros mentioned:Suction
Rated 3 out of 5 stars
Not as smooth as I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I looked at the reviews I was excited. I don't know if it's the kind of carpet I have or what but the vacuum doesn't seem to glide as easily as I imagined. Suction is good and turns on a dime
I would recommend this to a friend Rated 5 out of 5 stars
Love my Shark!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it came time to replace my old sweeper, I didn't need to shop around and look at other sweepers. I wanted another Shark. Pivoting head, affordable, and picks up dog hair real well too.
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice w pets @ home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because the hubs wanted a bag less vac. I did the comparisons with higher priced, and lower, and this had most of what the others had and cost less. It is an excellent value and holds up to the hype!
I would recommend this to a friendRated 4 out of 5 stars
Great Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a keeper. Only complaint is that it’s a bit heavy. Not a deal breaker at all.
I would recommend this to a friend









