Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7929 reviews
(7,929 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this vacuum! It easily picks up pet hair without leaving any behind. I also love the fact that it's very lightweight.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
The best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans so much better/deeper than any vacuum I have owned. I love that you can see the evidence of how much dirt/debris it is pulling out of carpets (even after having just used my old vacuum on the same carpet right before using the Shark Navigator). Easy to empty. Great for stairs with the lift away and attachment included. Attachment for getting under and in between appliances is a nice bonus. Great buy for the money. I have spent more money on vacuums that didn't clean nearly as well or that were not as versatile.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
VERY GOOD VACUUM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picks up dirt on carpet and on hardwood floors- better than my dyson!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Shark does it well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I just finished using it for our whole first floor.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 4 out of 5 stars
Great little sucker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had always traditionally purchased cheap vacuums from WalMart and finally decided that after the last one died, we would spend a bit more to get something better made. We are very glad that we did. This little guy is great. Powerful suction, light-weight, easy to maneuver, and easy to use on the stairs. The long wand makes it really nice to get under the couch too. The pivot of the head also makes it an easy thing to move around. The ONLY thing that I would have to say that I don't care for is the width of the power-head. I know that I should have seen it in the description but I didn't. It is small for sure. Great for getting around furniture but if you have a large room/house, it is going to take you some time. Perfect for smaller homes and apartments though.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up everything it's supposed to plus it's much quieter than our previous vacuum and a good amount lighter too, which makes it easier to use on our carpeted stairs.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything expected a vacume to do... especially at the price point
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Best vacuum I've owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I took this vacuum out of the box I couldn't believe how easy it was to set up. Then when I used it for the first time I couldn't believe the amount of dirt was still in my carpet that this vacuum picked up. And my past vacuum was supposed to be a decent model. I highly recommend this vacuum it's lightweight strong suction and very easy to change from vacuum and carpet to the chair to the stairs to a bare floor.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Me Suck So Good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum seriously sucks so awesomely. I've used a Dyson and the only thing that is sucking is your wallet. Good vacuum but so d**n expensive. The suction is so good on this that they even add a little twisty thing on the handle to reduce it. I have a Yellow lab mixed with husky and German Shepherd and the dudes hair gets EVERYWHERE and ALL THE TIME. This has the option to not have the spinning brushes for our hardwood floors as to not scratch them. It comes apart in like 3 different places to make for easy cleaning in different areas. Overall, the best vacuum I think we could've chose.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Best Vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is the best when it comes to pet hair and hard wood floors never misses easy transition between carpet and wood flooring. Easy cleaning when it's full no fuss
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Quick and Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a quick replacement vacuum and for the money, its worth it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My Best Buy this year!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum for the price. Easy to use, and much easier to clean, and picks up dirt well. We've been through some high end machines in the past and needed to replace this last one in a hurry and really didn't want to spend a fortune, especially with 2 dogs in the house. it's been about six months and so far so good.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use, Weight
Rated 5 out of 5 stars
Light and powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shark 360 is easy to use an very light . Does a great job cleaning an is very compact . Has a great feature for wood floors where it doesn't use the brush roller .
I would recommend this to a friend - Pros mentioned:Suction
Rated 1 out of 5 stars
Broke after 3 weeks. NO RETURNS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suction was good for 3 weeks. After 3 weeks, the vacuum broke. I called best buy to see if I can return it and they said no. They said their return policy is 15 days. Then they told me to call the company and they also said they won't accept it as a return. It only worked well for 3 weeks! That's it. Make sure you don't buy this vacuum. If you do buy a vacuum, make sure you buy it from a place that has a longer, more reasonable and understanding return policy. Definitely will not be buying electronics from Best buy again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback on the NV360. We understand how discouraging it can feel when a unit stops performing the way it should after such a short time, especially when you’ve already tried working through return options. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you’d like help getting the suction issue resolved, please give our support team a call at 1‑855‑427‑5127, Monday–Friday 9 a.m.–9 p.m. ET | Saturday 9 a.m.–6 p.m. ET. They’ll be happy to assist.
Best Regards,
Shark Clean
- Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Great vacuum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have seen all the infomercials about Shark Vacums and its better than I expected. Lots of suction, easy to steer, reaaly lightweight and I love the liftoff feature
I would recommend this to a friend - Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum. Great suction and easy setup. Easy to use as canister vac for stairs and other things. Light weight.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum this things cleans so well it never seems to lose power and really extracts grime from the carpets
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Nice and Powerful Vacuum - In A Tiny Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great little vacuum, impressive suction power. I have purchased expensive vs ima over the years and decided to go mid range. This vacuum does not disappoint, very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Much easier than my dirt devil
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read very good reviews on this model before i bought it. My carpet is kind of short shag, so i like being able to change the suction when i go from the tile to carpet, even though i need to push a bit harder on our carpet. I like how it moves around easily, empties easily.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Light weight Great value!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is the best I’ve ever had - our old Kirby was great, BUT- this vacuum is as light as a feather and has great suction too.
I would recommend this to a friend









