Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7944 reviews
(7,944 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not adjustable, doesn't work on thick carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the vacuum the next day since it was unable to work on my slightly thicker carpets and the height of the brush is not adjustable. It seems like it would be a great vacuum for hard floors and thinner carpets.
I would recommend this to a friendRated 3 out of 5 stars
Mixed feelings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have mixed feelings on this vacuum. The hand held beater bar unit works great for furniture and stairs. Overall vacuum works great on hardwood floors however doesn't work well on carpet or rugs. Also gives shocks when vacuuming rugs
No, I would not recommend this to a friend- Pros mentioned:Suction
Rated 1 out of 5 stars
Sad about this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to have a lighter weight vacuum. I didn’t use it on carpet until after return date apparently over. I can barely push it. Suction is so great that it wont go across the floor. Ive adjusted as suggested and still can’t.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect for dog hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the absolute best at picking up dog hair. It gets it all. And it’s super easy to use. Get this.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great choice! I have used many of vaccumms over the years and this is the best for the money by far!
I would recommend this to a friend Rated 2 out of 5 stars
Not Happy with the Suction and Function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older Shark vacuum from a few years ago and this one was no comparison. It made a funny noise when you pulled it back on the carpet and the suction didn't work properly. I had it about 2 weeks and returned it. Didn't like the canister flimsy snaps that had to come off each time you emptied the canister. Too easy to break. I think the beater bar also was flimsy and didn't pick up enough dog hair even on the hard wood floors that Shark raves that their vacuums work well on hard wood. Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Product I have ever purchased have had less than a year and about to file my second claim with shark.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that you’ve experienced repeated issues with your Navigator. We understand how frustrating this must be, and we appreciate your feedback. Your comments are important to us and help improve our products.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good vacuum, but if you need to use the hose then do not buy this. The whole machine falls over everytime you use the hose. Find a lift away model instead.
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay vacuum. It doesn't have all that much suction and the waste bin is a little tricky. All together a little pricey for the product.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We read the reviews, heard testimonies from family and friends and even after the first one quit working in 41 days, we bought a second one. It's decent. I still put in more effort than the vacuum does. I'm disappointed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Shark navigator lift away deluxe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chamtber that holds the dust/dirt etc is smaller than my last shark. This makes vacuming difficult because i have to stop & empty several times.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Rated 3 out of 5 stars
its an okay vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the shark is a okay vacuum, doesn't do real good on indoor/outdoor carpet. It seems to scatter gravel rather than pick it up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look nice but the suction was extreme. It was a workout to vacuum!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jessica,
Thank you for your feedback. It seems like a very frustrating situation. Your input has been noted and shared with our internal team for improvement. We hope you’ll stay with us as we work on doing better moving forward.
Kind Regards,
Shark Clean NA
- Pros mentioned:Weight
Rated 5 out of 5 stars
Sleek machine and light weight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the Shark vacuums. Dependable, sleek and light weight. Love the bagless system.
I would recommend this to a friend Rated 5 out of 5 stars
Great vaccum....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shark is the best vaccum out there cant compare to any other especially for the price...
I would recommend this to a friendRated 3 out of 5 stars
Good suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the lift away feature for the stairs, but I'm disappointed in the stair tool. It's the same as all of the others that I have had and none of them have worked.
I would recommend this to a friendRated 3 out of 5 stars
Decent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vac had great reviews so went with it. I really like the amount it's able to swivel and it totally has a good reach without the extra arm. Not a huge fan of the lift away as it's cumbersome.
I would recommend this to a friendRated 4 out of 5 stars
Got a shark do do do do do do do do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is awesome for the price, and it's fallen in price since. If you need a good sub $200 vacuum give this one a shot.
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
difficult to maneuver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has good suction but isn't easy to maneuver for under the bed use. I am constantly reconfiguring it to work in tight places
No, I would not recommend this to a friend Rated 3 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little vacuum for the price the only thing I don't like about it is the collection container can be a pain to get all the debris out.
I would recommend this to a friend