Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7953 reviews
(7,953 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
its an okay vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the shark is a okay vacuum, doesn't do real good on indoor/outdoor carpet. It seems to scatter gravel rather than pick it up.
No, I would not recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Sleek machine and light weight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the Shark vacuums. Dependable, sleek and light weight. Love the bagless system.
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look nice but the suction was extreme. It was a workout to vacuum!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jessica,
Thank you for your feedback. It seems like a very frustrating situation. Your input has been noted and shared with our internal team for improvement. We hope you’ll stay with us as we work on doing better moving forward.
Kind Regards,
Shark Clean NA
Rated 5 out of 5 stars
Great vaccum....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shark is the best vaccum out there cant compare to any other especially for the price...
I would recommend this to a friendRated 3 out of 5 stars
Good suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the lift away feature for the stairs, but I'm disappointed in the stair tool. It's the same as all of the others that I have had and none of them have worked.
I would recommend this to a friendRated 3 out of 5 stars
Decent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vac had great reviews so went with it. I really like the amount it's able to swivel and it totally has a good reach without the extra arm. Not a huge fan of the lift away as it's cumbersome.
I would recommend this to a friendRated 4 out of 5 stars
Got a shark do do do do do do do do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is awesome for the price, and it's fallen in price since. If you need a good sub $200 vacuum give this one a shot.
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
difficult to maneuver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has good suction but isn't easy to maneuver for under the bed use. I am constantly reconfiguring it to work in tight places
No, I would not recommend this to a friend Rated 3 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little vacuum for the price the only thing I don't like about it is the collection container can be a pain to get all the debris out.
I would recommend this to a friendRated 3 out of 5 stars
Clogged up really quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I clean houses and I've been trying to get the shark professional it's white with red. But y'all stoped carrying it. This one clogged up quick
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Love this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great vacuum!! Shark makes such a great product and the warranty can’t be beat
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum for apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to anyone looking for vacuum for 3 bedroom it does very well
I would recommend this to a friend Rated 3 out of 5 stars
Just ok vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it cause I saw alot of good reviews bout it online. But I was really disappointed with experience. It was quite heavy and suction on carpets was not really good
No, I would not recommend this to a friendRated 1 out of 5 stars
Maybe good maybe bad?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s defective or not. Seems it doesn’t want to change the suction from hard floors to pile carpet and I’m still trying to figure out why. Have had a lot going on with our move so I haven’t been able to spend a lot of time on it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Reneem,
Thank you for taking the time to leave a review.
We're so sorry to hear about this concern you have with your Shark Navigator. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Waiting to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought just before the holidays and haven't used it yet due to all the preparations for Christmas and visitors. I"ll put a yes on recommendation based on reputation, not use.
I would recommend this to a friendRated 3 out of 5 stars
Not great design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a good design, the canister is top heavy which makes it hard work to use. The accessories fall off due to a v. stupid design.
No, I would not recommend this to a friendRated 3 out of 5 stars
Shark Navigator Lift-Away Deluxe Upright Vacuum -
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit heavy than I expected, Unfortunately this vacuum made loud noise after a few months used for mine.
No, I would not recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Great vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction power and easy to maneuver- easy to use on stairs and baseboards. Only downside was how heavy it is.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shark vacuum so much I bought one for a gift for my daughter
I would recommend this to a friend Rated 1 out of 5 stars
Awful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction feature is sketchy at best, flex connection hoses easily become loose, locks on extension hose do not easily disengage and back wheel routinely leaves marks on floors. Cheap product I wished I’d never wasted money on.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your NV360. We will absolutely share your feedback about the hose lock and overall performance with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean