Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7939 reviews
(7,939 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vac works great, light weight, easy empty, it really sucks in a good way.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum - the suction was not good on our old one and this picks up everything the first time. It is easy to disconnect the handle in a couple of different places to get into crevices. It was a little awkward to use at first based on how the weight is distributed, but now we are used to it. Highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great Suction on all surfaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Dyson Animal for several years. . this is by FAR better, more efficient, easier to clean, has the removable canister, and well, , I would NEVER consider paying that much for a vacuum ever again. I've now purchased 2 - one for upstairs, and one for downstairs. After all, when an appliance works this well, why schlep it all over the house.
I would recommend this to a friend Rated 5 out of 5 stars
My vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and smooth functioning, good for hard to reach areas, and cleaning after pets.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Great light, but powerful vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it! The width of roller looks a little shorter than my previous vacuum, but it makes up for it with the suction! Love it
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Sucks it up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's lightweight yet powerful. No bags to buy and the canister detaches so you can easily vacuum stairs.
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Cord length
Rated 1 out of 5 stars
Shark is NOT what it used to be. Stay away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought because it had a relatively low number of one star reviews (4.6 avg). After getting this I can't believe anyone rated it over two stars. Cheap brittle plastic, no soft edge bumper, a cord that is at least 5 ft too short, a stiff, brittle thinly insulated cord that as others have noted is likely to shred if you run over it (and you will), And the worst of all you can barely move it EVEN on the lowest suction setting. I struggled and my with refuses to use it. Good suction is a plus IF you can vacuum with it. I do not have shag or high pile carpeting . I have quality 2 yr old med pile carpeting. The rear wheels are so low (need to be at least 1/2 in bigger in diameter) that the whole lower body drags when trying to move it.... even when shut off. I have two older Hoover vacuums (one is getting loud) and neither have have this problem. MADE in China and Shark either has serious desgn problems/specs and/or they lack quality. control. As if that weren't enough the bristles on the rotating brush are so short and stiff they will shred your carpet. Returning to Best Buy. DO NOT BUY SHARK!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your detailed feedback about the Shark Navigator Upright Vacuum. We’re sorry to hear that your experience with the product has been disappointing and that it didn’t meet your expectations in terms of design and usability. This is certainly not the standard we aim for with our products.
We value your observations about the cord length, maneuverability, and brush design, and we’ll make sure to pass this feedback along to our product development team. Your insights are incredibly important to us as we strive to improve and deliver products that better serve our customers.
If you’d like, we’d be happy to assist you further or provide recommendations for a vacuum that might better suit your needs. Please don’t hesitate to reach out to our Customer Service team at 1-855-427-5127. We’re here to help in any way we can.
We appreciate you giving Shark a try and hope we can restore your trust in our products in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Best vacuum cleaner regardless of price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum cleaner. It is very powerful and the price cannot be beat.
I would recommend this to a friend- Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Love this Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned a canister vacuum and bought this one instead. Better suction, lightweight, easy to use.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
GREAT PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction power and great sale price. Highly recommend.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Great suction. But narrow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacume. This has a ton of suction. It was easy to assemble. Not too heavy. I am a little concerned about not being able to adjust the height of the beater bar. But so far it does not seem to impact its power. I didn't realize the vacume head was pretty narrow. But it does allow me to vacume in spots my Bissle Lift Off could not. The filters are easy to clean. And the canister is easy to empty. I am very happy with this vacume.
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Cord length
Rated 5 out of 5 stars
Great vacuum for small jobs
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have mainly had Dyson vacs, but wanted a budget vac for downstairs. This vacuum does an amazing job. My only complaint would be that it needs to have a longer cord. But aside from the inconvenience of having to move where I plug it in while using it, this vacuum has worked perfectly. Has the same suction as the Dyson.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Review on NV 360
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Navigator lift away was easy to put together. I've used it only 3 times but suction seems great on carpet and linoleum floors. Light weight the only thing I miss is a light in front. Easy to clean and release dirt from tank.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction, Weight
Rated 4 out of 5 stars
Great daily vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has good suction. It is also Light weight. It is easy to maneuver in tight areas.
I would recommend this to a friend - Pros mentioned:Performance, Weight
Rated 5 out of 5 stars
Sucks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, lightweight for an upright vacuum. Got on sale,
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Light weight and easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good price. Good quality. Light weight. Easy to use.
I would recommend this to a friend - Pros mentioned:Performance, Suction, Weight
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, self repels, amazing power! Works great. Would purchase again!
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use, Suction
Rated 5 out of 5 stars
Outstanding Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does an exceptional job. Very easy to use, empty, and clean. And truly no suction loss!
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well the ease of use is nice, cleans very well
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 4 out of 5 stars
not bad for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.suction works well, over carpet and hard floor. one thing i didn’t like was the maneuvering of the base, feels stiff? otherwise so far so good
I would recommend this to a friend









