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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.8 out of 5 stars with 429 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the 13-inch MacBook Neo's overall performance, portability, and battery life, which helps users be more productive and makes the device ideal for travel. The processor speed and design also receive positive feedback, with users appreciating the clean, premium aesthetic. However, some customers have expressed a desire for touchscreen functionality and have noted concerns about the quantity and speed variations of the USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-429 of 429 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Axcelent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Neo with 512GB of storage is a powerhouse that perfectly blends speed, capacity, and style. Its ample 512GB SSD ensures you have plenty of room for apps, media, and projects without worrying about running out of space, while maintaining lightning-fast performance. The sleek, lightweight design makes it highly portable, and the stunning display brings every image and video to life with vibrant clarity. With its advanced processor and seamless integration with macOS, the MacBook Neo 512GB delivers a smooth, efficient, and premium experience for professionals, creatives, and students who need both power and reliability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy From Bestbuy go to Apple instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy from bestbuy at all poor customer service and they don’t care whether you receive your product or not

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The Neo is a homerun!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally an affordable ios laptop from Apple… only thing is the NEO was built w/apple eco system in mind so if u dont plan on tying it into your iphone or ipad ( i chose not to this time) as a stand alone item. It is a bit confusing to set up. But it feels looks like Apple top quality as usual. The screen weaker less vibrant and less clear visual/graphics are def noticeable bit that is just something u know & kinda accept as a budget friendly version. Battery life is decent. Wish the keys were a tad more defined/refined and lack of illuminated keys kinda sucks. But overall a homerun by Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great all around laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent price, and easy to use for daily living and school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice laptop… a more casual size, price, and build with all the advantages of a mac!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the apple nano and didn’t receive it went to Best Buy. I spoke to manager supposed to have something in my email never got it so I don’t have my laptop. I don’t have my money so I’m not too pleased with Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    RichZim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slowwww. Good for young students. I would recommend for elementary school students

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst sperience ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to wait 25 days to try to get my item and at the end I have to cancel

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I had it to review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not arrived yet. Purchased in store 3 weeks ago and has not been delivered yet. Was supposed to arrive last week.

    No, I would not recommend this to a friend