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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.8 out of 5 stars with 374 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the 13-inch MacBook Neo's overall performance, portability, and battery life, which helps users be more productive and makes the device ideal for travel. The processor speed and design also receive positive feedback, with users appreciating the clean, premium aesthetic. However, some customers have expressed a desire for touchscreen functionality and have noted concerns about the quantity and speed variations of the USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 374 reviews
  • Rated 5 out of 5 stars

    Macbook Neo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online with Best Buys. Recieved the product within days .. everything great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This colour was not available in any other store. The delivery service is 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can have anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how practical is. Small and I can have with me anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Convenient but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cute and compact, but pretty slow. Wouldn’t recommend for anything more than internet surfing or light work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture how easy it was to start my computer :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Markings on the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marking on the box. I wanted brand new and why is there letter written on the side of the box

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Neo=No one, Expects, Over Kill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Neo has been a refreshing and awesome experience. It gives off Og MacBook vibes but still maintains new age power. Its smaller and light weight and even though it has 8gb of memory this thing was able to open up multiple applications and edit 4k videos in Final Cut Pro with YouTube videos in the back ground with hardly any lag. The battery lasts a decent while and if it dies you can literally use a portable charger to keep the juice flowing. The screen quality still pops and to be honest I think we are too spoiled looking for all the crazy specs on a lot of technology. Everyone wants the Biggest the Baddest and then only use 20% of what they've purchased. we have an entire computer in the palm of our hands (our phones) and they literally took that chip and just placed it in a laptop body and it works seamless. For me I don't really want an entire MacBook Pro especially for the price, the MacBook Air would have been the next choice but for the price of the Neo and how well it preforms ya just can't beat it. if youre just needing a light weight laptop that can do moderately heavy duty work and don't want to drop a whole bag definitely go for this guy, its a great introduction into the World Of Apple and this iPhone chip having computer out preforms majority of intro laptops at this price point. No One Expects Over Kill!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 13-inch MacBook with the Apple A18 Pro chip, 6-core CPU, 5-core GPU, 8GB memory, and 512GB SSD in Indigo, and I’m really happy with it so far. The performance is fast and smooth, even when multitasking with multiple apps open. It handles everyday tasks, streaming, and productivity work without any lag. The design is sleek and lightweight, making it very easy to carry around. The Indigo color looks beautiful and premium in person. The display is sharp and vibrant, which makes watching videos and working on documents a great experience. Storage is more than enough for my needs, and everything loads quickly thanks to the SSD. Overall, this MacBook feels powerful, modern, and reliable. I would definitely recommend it for anyone looking for a high-performance laptop for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Fast, sleek, and a great entry into the Mac world

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really happy with this MacBook. It feels quick, responsive, and easy to use once you start getting comfortable with macOS. Everyday tasks feel smooth, the design is sleek, and the overall experience feels polished in the way you expect from Apple. What I like most is that it feels approachable without feeling cheap. It is a great machine for browsing, media, writing, light productivity, and general day-to-day use. The screen looks great, battery life is solid, and the whole system feels efficient and well put together. For someone getting into the Mac world for the first time, this feels like a very good place to start. It does what I need it to do, looks good doing it, and has been a genuinely enjoyable device to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Neo MacBook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Neo MacBook. Perfect size. Does everything we want it to do. Color is a big plus. Easy to travel with and just the right amount of storage space. Cute and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    OBSESSED IS AN UNDERSTATEMENT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed is an understatement!! Always been an Apple/Mac fan! Wasn’t sure at first how I’d like this lowkey version, compared to my previous model I had years ago (MacBook Pro). Considering this one is a lot more….simple, chilled down, less features I guess you’d say. But honestly…. Has not affected my view of it one bit. I’m still obsessed with this computer. And for the cheaper price than the price of the Pros, I don’t see why you wouldn’t go for this one! I really do love the touch button for the passwords!! That’s an awesome feature since it doesn’t have “faceID” like the iPhones to use the password remembering! The ONLY thing I wish it had was a lit up keypad, but honestly even that only rarely bothers me but definitely would be better with that feature. If it had that, this would be a 100000000% better than the pros in my opinion! Super fast, obsessed with the indigo color! It’s beautiful!!! Love that the keyboard matches the color, just a lighter color! I’m just all around obsessed tbh! Super lightweight too so love taking this on the go. Battery life is amazing as well!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    A capable and very high quality laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure, I am new to the Apple architecture, I have decades of experience with a Windows computer. I was curious to try out the MacBook Neo, the purchase price made it an attractive choice. I selected the 512 GB storage and fingerprint reader as I didn't want to have to enter a password every time I logged in. I'm so happy I did. There is a fairly steep learning curve, going from a Windows to a Mac OS unit. It's not hard, just different. Once I learned Basic tasks like closing or maximizing windows or copying and pasting, I felt very comfortable with the MAC OS. I'm using the laptop for basic tasks, email, web browsing and watching videos. The A18 Pro processor handles basic tasks with ease. I was very pleasantly surprised with the quality of the laptop, especially at this price point. The chassis is reclaimed aluminum and is solid, with not a creak or flex to the unit. The screen is bright and sharp unlike other budget laptops. The keyboard has excellent tactile feel and response, if there is any issue I have, it's with the keyboard. Not in the way it works, but in the lack of back lighting. In fairness, I selected the indigo unit and the keyboard is black labelling on a dark blue background. It does make it harder to use in subdued lighting. I was pleasantly surprised by the quality and ease of use to the laptop. Add in the value of Apple Support and this laptop is a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start with the color. Top tier couldn’t have asked for a better color… Finally the apple product we have all been waiting for. I purchased my first MacBook in 2016 and it still works amazing software is just outdated which is why I decided to purchase the MacBook neo now I don’t do a lot of internet browsing on my computer but if I were to enroll in school or need it for business purposes it’s ideal. I believe this computer works at getting the job done. There is a touch sensor for unlocking which I love . The computer works well and efficiently when opening up multiple tabs. Battery life exceeds expectations for the price overall I’m rating it 5 stars for apple…. It’s finally what we’ve all been waiting for

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Powerful and Premium MacBook Air 13 – Perfect for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Air 13 exceeded my expectations. It is incredibly fast, lightweight, and very comfortable to use every day. The battery life is amazing and easily lasts through work, studying, and entertainment without needing constant charging. The screen quality is beautiful, the speakers sound great, and the laptop feels very premium and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at getting a small, lightweight, portable laptop since my gaming laptop was starting to have issues and was a bit bulky to try and take places. I was between a cheap windows laptop and a chromebook plus. I am primarily android (pixel phone) and windows, but this ticked all the boxes. This laptop has really good speakers. Movies and music actually sound good and full compared to other laptops I have tested. The screen is actually amazing, though there is some reflection on dark images/movies. The battery life is insanely good! This syncs with all my google apps (through web apps). Overall for the price and performance, this is a good little laptop! Fits all my needs. The only con is the 8GB ram but I haven't had any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Smooth, fast, and perfect for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with this laptop so far. It boots up quickly, runs multiple apps at once without lag, and the screen is bright and clear for streaming and work. The keyboard is comfortable to type on for long periods and the trackpad is very responsive. Battery life easily gets me through a full day of normal use, and it charges back up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    MacBook NEO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my old laptop for the neo, quick and simple process, in and out of the store and home with a new laptop within an hour. The laptop itself is perfect and exactly what we needed. Easy to use, quick, sleek. Simply putting it if you’re in market for a new laptop this is your go to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Macbook Neo Apple A18

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works perfectly. I gave it to my son who is about to start high school, and he's thrilled. The processing speed is excellent, and it's his first Mac. The operating system is super easy and user-friendly, it's the perfect size for carrying around, and it has a fingerprint reader and other features. Highly recommended for all ages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    MacBook Neo ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Neo is definitely the best thing I’ve had since I had my Mac M1. Could handle everything and was macOS and great battery life, great screen, blazing fast and highly recommend getting this as an entry-level MacBook finally a solution for everyone that they can afford.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Reliable & Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Apple laptop. Bought this for nursing school to do all the basic studying and schoolwork. I love working between my iPad/iphone/Neo. Seamless and no fuss. Neo is light for travel ( I throw mine into my backpack and shoulder bag without issues), and I barely need to charge under light usage (2hr lecture note taking). It’s kinda like a Prius, I might charge it every 2-4days depending my day. I usually have a combination of Safari, Microsoft programs, streaming sites, music streaming running all at once between 2-8hrs daily. Start up time is quick and I get right going. Not a lot of accessory options (cases, screen protectors, skins…) at this time so it’ll be interesting how much additional weight and thickness it adds. Fair price when it first debuted (bought this the same week it came out), I really didn’t need all the bells and whistles of their higher end models since I have a fully built gaming desktop. My goal was to just get something easy to travel with. Only “bell and whistle” I compromised on with the backlit keyboard but I can live since I should study in a well lit room anyways.

    I would recommend this to a friend