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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.8 out of 5 stars with 377 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the 13-inch MacBook Neo's overall performance, portability, and battery life, which helps users be more productive and makes the device ideal for travel. The processor speed and design also receive positive feedback, with users appreciating the clean, premium aesthetic. However, some customers have expressed a desire for touchscreen functionality and have noted concerns about the quantity and speed variations of the USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 377 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Value for a School Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my daughter she is going to be a junior in Highschool. There is no difference in the way the user interface operates between the MacBook NEO and my MacBook Pro Max. I even did a 4k video rendering test and the Neo was pretty quick. Don't be afraid of this because of the A18 chip. Apple has optimized this thing for everyday use. The keyboard and hinge lid feel just as good ad the one on my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, well built machine. Super fast with beautiful display. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    MacBoo Neo is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this MacBook! It’s small and easy to carry. It’s fast and handles online college courses!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love my Neo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Neo is powerful, easy to navigate and lightweight. This is my first laptop and I am thrilled with it. The low cost was a big draw.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Smooth and fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean laptop. It boots up fast, handles everything I throw at it, and the screen looks great. Battery life is solid, and it doesn’t lag even when I’ve got multiple apps open. Perfect for working on my movie scripts and creative stuff. Definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how light this computer is. Also the processor and everything on the inside makes this computer fly with no lag at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for 2026

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the MacBook Neo for a little while now, and honestly I can see why so many people like it. It’s one of those laptops that just feels smooth and easy to use from the moment you open it. Everything feels polished, from the design to the way apps open and run. It’s not perfect, but overall it’s been a really solid experience. The first thing I noticed was how lightweight and clean it looks. It feels premium without trying too hard. I take it around with me a lot, and it’s easy to throw into a bag without feeling like I’m carrying a brick around. The battery life is probably one of my favorite parts because I don’t constantly have to worry about charging it. I can use it for hours doing work, watching videos, browsing, or listening to music and it still has battery left. Performance has been great for everyday use. I usually have a bunch of tabs open while switching between apps, and it handles everything pretty smoothly. I’m not doing crazy heavy editing or anything super intense, but for normal daily tasks it’s fast and responsive. The screen also looks really nice. Videos look sharp, colors pop, and it’s comfortable to stare at for long periods without feeling harsh on the eyes. Another thing I really liked is the keyboard and trackpad. Typing feels comfortable and the trackpad is honestly one of the best I’ve used on a laptop. Everything feels accurate and natural. The speakers were also better than I expected for such a thin device. Now for the more neutral side of things — I do think this laptop depends a lot on whether you already like Apple products. If you have an iPhone or other Apple devices, everything connects together really nicely and it makes the experience feel seamless. But if you mainly use Windows programs or certain games, you might run into limitations or compatibility issues. I also wish there were a few more ports built in. The design is nice and minimal, but sometimes having to use adapters gets annoying. And while it can handle some games and creative tasks, I wouldn’t really recommend it to someone looking for a hardcore gaming laptop or a machine meant for super demanding workloads all the time. The price is another thing people will probably debate. It definitely feels expensive, but at the same time you can tell a lot of the cost goes into the build quality, battery life, and overall smooth experience rather than just specs on paper. Overall, I think the MacBook Neo is a really good laptop for people who want something reliable, portable, and easy to live with every day. It’s probably best for students, casual users, creators, or professionals who care more about a smooth experience and battery life than raw gaming power. It has a few drawbacks like any laptop, but nothing that personally ruined the experience for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute, reliable, and perfect for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple MacBook Neo (13-inch, A18 Pro) in pink, and I really like it so far. The color is beautiful and gives it a stylish look without being too much. It’s lightweight, easy to carry, and feels very well made. Performance-wise, it works great for my everyday needs. I use it for school, browsing the internet, watching videos, and handling basic tasks, and it runs smoothly without any problems. It’s been really helpful for completing assignments and staying organized. The battery life is also a big plus—it lasts most of the day without needing to charge. The screen is clear and bright, which makes it enjoyable to use whether I’m working on schoolwork or just relaxing. I also like how simple and user-friendly it is. The only downside is that it’s not made for heavy tasks like gaming or advanced editing, and you have to be mindful not to have too many apps open at once. Overall, I think this is a great laptop if you’re looking for something dependable, affordable, and nice-looking for everyday use and school. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My neo review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I just totally love it and love the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Portable and powerful! A good option for those choosing a new MAC and Air

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It’s a must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s my first Mac, it’s so easy to use. The colors are so cute!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    LegionBill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous: compact and performs well, Great for travel out of office

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    School student

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, my finance is able to have her class running with multiple apps going at a time and since she has an iPad she can use it as a second screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Gotta Get One Too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new MacBook Neo. Small in size but great laptop and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Macbook neo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is my first Apple computer and I loved all speed, battery and price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New MacBook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! The speed and ease of use is exactly what she wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    13-inch MacBook Neo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gift for my College Student. Easy to use, very light same quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing MacBook for the Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine for the price. Don't let the "minimal" specs scare you off. I was able to load up Lightroom and Photoshop and do basic processing without any delays. Other light duty apps (MS Word, Excel, Safari) performed flawlessly. My new "on the road" Mac. Simply amazing what this Mac can do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super affordable and perfect for school work. Light weight and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    MacBook Neo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for a young or older person to operate. Beautiful indigo color

    I would recommend this to a friend